4.4 – 602 reviews • Pet supply store
PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Did you know that this location offers pet grooming and training services? PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).
Located In: The Heights at West Covina
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Safety dividers at checkout ·
Hours
| Friday | 9AM–9PM |
| Saturday | 9AM–9PM |
| Sunday | 10AM–7PM |
| Monday | 9AM–9PM |
| Tuesday | 9AM–9PM |
| Wednesday | 9AM–9PM |
| Thursday | 9AM–9PM |
Address and Contact Information
Address:
2350 S Azusa Ave, West Covina, CA 91792
Phone: (626) 964-8013
Website: https://www.petsmart.com/stores/us/ca/west-covina-store1320.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
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Review Summary
Kevin Wu
People are nice, place is clean and associates are always (bored) helpful.
Vanessa Palomo
Terrible service, unpersonable staff, awful experience.
Dana Sykes
Can’t beat selection and price!
Yvette Kroneberger
First when the employee yells “welcome to Pet Smart with her back to you it becomes just a saying that’s required. Then I walked every isleTwice looking for a thunder jacket and there was no one to ask where they were. I finally found it way off in the corner. With forth of July coming up this product should be right in front when you walk in. The checker was not friendly looked burned out.
Eric Huynh
On arrival, the store seemed clean, organized and staffed sufficiently. I liked that they had many knowledgeable staff available to answer questions about products.I am always happy to find the animal cages well kept. There is a discount basket in the front if you want stuff for 75 percent off.
Shelly Ordonez
There’s a manager in there who is very rude! She looks like she hates her job! I went to the store today looking for bird food, there was a budgie that was flying through the store! They are careless about the animals. They need to clean house and hire a different manager. I asked her about the cats, and she gave me a bland responses. I could’ve almost taking it as discriminatory, the way I felt. Hire someone who is social, kind and polite all the way around!
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