4.1 – 177 reviews • Hot tub store
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Welcome to Paradise Spas & Outdoor Living, Austin TX! Paradise Spas & Outdoor Living is located in Austin Texas. This is where you will find the highest quality hot tubs, swim spas, and more! We pride ourselves, as the friendliest and most knowledgeable staff in Austin TX! We’re happy to help you create the perfect outdoor oasis. If you need help in making your selection, call or stop in – we’re always ready to help! We know individuality is important, which is why we pay close attention to the interests of each customer. From the minute you walk through the door, meeting your needs is our top priority.
Located In: Lake Creek Village
Service Options: In-store shopping · In-store pickup · Delivery
Hours
| Saturday | 9AM–5PM |
| Sunday | Closed |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
Address and Contact Information
Address:
12221 Ranch Rd 620 N, Austin, TX 78750
Phone: (512) 614-4090
Website: https://paradisespasoutdoors.com/
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Review Summary
Caleb Wagner
Thanks for setting the standard for customer service.
Mark Windham
I bought a 19′ combination hot tub and spa from these folks last year.
Tony Abbott
Received the spa two days after I ordered it and the delivery guys were great!
Britney Hernandez
Understanding COVID pushed back delivery of my hot tub, waiting for 9 months with no communication from Paradise Spas unless I initiated it makes me feel not valued or appreciated by this business. The delivery guys were the only ones to contact me with accuracy on their timing for arrival. They only had 2 guys and they admitted they were missing additional help. It meant I helped them push and pull their ‘sled’ to the backyard.The hot tub was placed where I requested but it was not connected. Though I was not informed that I would not have installation during this 4 hour delivery window, the delivery guy went through the starter kit of chemicals with me and even had me write on each bottle how to use them as we stood over an empty hot tub with no orientation of how to use the control system.The delivery guy called his boss to ask if they had suggestions for electricians I could contact to connect the hot tub to the 220 outlet I’d already had installed. His boss threw out a name but said he would not recommend him. And that was it!I have called and left messages to try an request an orientation as this is my first hot tub ever and as a single mom this was a huge splurge for our family. They have not called back.I do NOT recommend doing business with Paradise Spas from Cedar Park.
S. Parker
Our whole family truly enjoys our new spa. The jets, water quality and precision controls make this spa amazing! The customer service is excellent, especially Joe he is very prompt, knowledgeable and kind. I would highly recommend Paradise Spa’s.
B Family
Great team and follow up. I was searching and the friendly staff made the decision very easy. There is a wait time but that is with nearly everything these days. I love my tub and hope everyone else enjoys the quality of Master spas these guys offer.
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