Located In: North Gate lll
Hours
| Friday | 9AM–6PM |
| Saturday | 10AM–3PM |
| Sunday | Closed |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
Address and Contact Information
Address: 454 Las Gallinas Ave, San Rafael, CA 94903 Phone: (415) 472-2533 Website: https://www.pakmail.com/stores/pak-mail-san-rafael?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=61148
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Review Summary
Alfia
Very nice people, very professional service.
Ashkan Delsim
I highly recommend this location.
Ronald England
I place a bid in an Auction and was successful.
Betcy Modoor
I am very impressed with Pak Mail’s customer service. I am writing this review under my wife’s account so my apologies to Pak Mail that the name does not match the order. I own a small business in Naples FL. I purchased an item from auction and the house gave me a few recommendations. Pak Mail’s responsiveness was very very impressive. From the first contact to them picking up the item the very next day. They gave me an estimate based on the information provided which I felt was also very very reasonable. I have not yet received the item but based on the reviews of past history and their response to emails, I have 100% confidence that the package will arrive safely. My sincere gratitude to the proficiency of this well oiled machine and great customer service. Thank you Pak Mail.
Ricky Tan
I have used this shipper to ship one of the item from Clars auction Gallery. It was a beautiful painting, which is an Easter gift. However, due to the poor packaging, the painting was ruined. The replacement cost is $900-$1,000. I have tried to contact the Pak Mail, but they do not admit it’s their responsibility rather they have only filed $100 basic insurance and ask me to wait 4-6 weeks and learn my lesson. I have told them to refund part of my shipping and settle this, but they never respond. So I feel that I have to post this horrible experience. I will avoid using this company at any cost. Thanks.Update: The owner has mailed me a check of basic insurance and refund me a part of the shipping fee. Although this is a bad experience, I appreciate the gesture and nice service of this shipper. Thanks.
Delmas Rushing
I recently purchased accessory items through Turner Auctions. I’m in Atlanta, GA and I work in the design industry. My items (heavy marble obelisks) arrived yesterday and I was EXTREMELY pleased with the care taken in packing a very heavy yet fragile pair of items. They arrived in perfect condition and I couldn’t have asked for more. My company constantly received decorative items and these, though mine personally, were handled beautifully. Their pricing was fair and competitive as well based on freight charges with which I constantly deal.