Our Optimum store located in Yonkers, NY provides high-speed Internet, Altice Mobile, cell phones and accessories, digital cable television and home phone services to residential and business customers. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service.
Hours
| Wednesday | 9AM–6PM |
| Thursday | 9AM–6PM |
| Friday | 9AM–6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM–6PM |
| Tuesday | 9AM–6PM |
Address and Contact Information
Address: 6 Executive Plaza, Yonkers, NY 10701 Phone: (800) 735-5379 Website: https://www.optimum.com/stores/ny/yonkers/6-executive-plaza.html
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Optimum Locations in Yonkers, NY | TV Phone & Internet
Optimum Locations in Yonkers, NY | TV Phone & Internet.
Optimum Store Near Me – Yonkers, NY | TV, Phone, & Internet
Visit our Yonkers, NY location to get local support and information on our latest offers in your area. View our store hours and location.
Optimum 6 Executive Plaza Yonkers, NY Internet Service …
Opening Hours. Mon: 9am-6pm; Tue: 9am-6pm; Wed: 9am-6pm; Thu: 9am-6pm; Fri: 9am-6pm. Payment. American Express; Cash; Check; Discover; MasterCard …
Review Summary
Randy Lewis
Although it was cold, the time on line was kind of quick, courteous, I found this to be very easy during this pandemic! Yonkers store.
Donna Williams
Nice and friendly staff, efficient customer service. I was able to get in and out of the store in minutes
Richard Bardini
The store is good because you can talk to a real person.
Arnardo Serrano
My cable and Internet went out on Tuesday May 25. I called and went through the reset/reboot process through the phone without success. Was referred to customer service. Michelle answered my call and asked what problem I was having. When I told her I lost cable and internet service she sighed as if it was an inconvenience for her. She started talking to someone else in a different language and then put me in hold. She came back and had me manually reset the modem. As I followed her instructions she repeatedly put me in hold. At one point I asked her if she was new and she answered no. Each process she instructed me to do did not resolve the problem. She eventually put me on hold and then hung up on me. I had to call again and go through the same process without results. I was connected to another representative and I explained my problem. I went through the manual process again without results. The rep scheduled an appointment for a tech to come in on Wednesday morning. On Wednesday two tech came and couldn’t resolve the issue because they said New cable needed to be run outside because the cable hookup box was destroyed and they didn’t have the proper equipment. I was instructed to call customer service and schedule another appointment. I contacted customer support, explained the situation and told them what the technicians had told me. They rescheduled another appointment for Thursday. When the tech arrived on Thursday he did his thing and still couldn’t resolve the issue. He said that he was notifying his supervisor because he was not able to do the work needed to resolve the issue. I was scheduled for another appointment for Friday. The techs came on Friday and after around 2 hours were able to hook up the cable and service. Two hours after they left I lost service again. I called customer service and they scheduled another appointment for Saturday. Saturday came and went and no tech came or called. When I called optimum I was told my appointment was rescheduled for Wednesday Jun 2. No explanation was given. This is the worst customer service I’ve ever experienced. I’m without cable service for going on a week and have no other options since Optimum is the only service provider allowed in this area.
Paul Whitehead
The Food was nasty horrible burgers 3 times each will not again through drive to or never through uber
Sam
Terrible customer experience by their field representatives with a supervisor present at my home. Even with telling them I was not the former account holder they were looking for and was not interested in their services. They kept pressing on, being intrusive by essentially acting as a detective trying to find out who lived at my home.If this is the way management is training their employees in sales tactics at this company. I can be assured I’m not the only one that had this very uncomfortable experience. Thankfully it wasn’t my mother who answered the door to these people.