Hours
| Friday | 8:30AM–4:45PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM–4:45PM |
| Tuesday | 8:30AM–4:45PM |
| Wednesday | 8:30AM–4:45PM |
| Thursday | 8:30AM–4:45PM |
Address and Contact Information
Address: 2310 E Locust Ct, Ontario, CA 91761 Phone: (909) 923-2828 Website: http://www.okumafishingusa.com/
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Contact Us / Customer Service | Okuma Fishing Tackle Corp
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Okuma Fishing Tackle USA
Okuma Fishing Tackle Corp 2310 E. Locust Court, Ontario, CA 91761. SUBSCRIBE TO OUR NEWSLETTER LIST AND GET UPDATES, DISCOUNTS AND MUCH …
Company / About Us | Okuma Fishing Tackle Corp
For us at Okuma Fishing Tackle, fishing is a life-long adventure. Collectively, none of us fish as often, catch as many, or are as consistently successful as we would like, and thankfully so. Fishing is not a … E. Locust Court, Ontario, CA 91761 …
Review Summary
Francisco Alcala
Excellent service the 2 times I visit this facility treated my very good .
Bret Archibald
Based on my experience Okuma Ontario, Ca offers Terrible customer service.
Cracklelack
The best customer service I have ever received!
Bret Archibald
I purchased a part from okuma and paid for the shipping of that part. When the part arrived a couple of weeks later it was incorrect. It was not the part customer service said they had. I then paid shipping to return the part. It was recieved at the front desk on January 4 2020 Today is January 20 2020. I have yet to receive my credit for the returned part. Customer service agreed they sent the wrong part. They refuse to reimburse my return shipping costs. The customer pays for Okuma customer service mistakes.I’ve made several calls and given all necessary information they asked for to receive my credit.Based on my experience Okuma Ontario, Ca offers Terrible customer service. There are plenty of other companies to buy from. I’m finished with Okuma Ontario, Ca. Two thumbs down, way down!
Gideon Katz
Well, our daughter goes to spend time at her grandma’s house in utah, every summer. Grandma takes young kids fishing throughout the year. She uses Okuma reels, on all her rods.This summer, one of the kids lost a nut that holds reel’s handle on, so I brought it back to California with me to get a replacement. After checking with four or five local shops, and no one having a replacement; I decided to go to Okuma in Ontario.Upon arrival, I found they where closed due to Covid-19. While sitting in the parking lot, trying to call their customer service. A young man, came out to see if he could help. He took the reel, and was able to find a nut that would work, and do the job needed.That was Customer Service, taking care of the customer. Okuma Reels reely take care of the customer’s.
Cracklelack
I am so thankful to have taken my reel here for repair, everyone was so nice and they were able to help with my issue. The best customer service I have ever received! Thanks so much for helping get my equipment fixed!