Neiman Marcus offers unparalleled collections of the highest quality clothing, shoes, handbags and cosmetics from world-renowned designers for men, women and children. Come visit Neiman Marcus and let our exceptional staff help you create an amazing shopping experience.
Located In: The Westchester
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–8PM |
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 11AM–7PM |
Address and Contact Information
Address: 2 Maple Ave, White Plains, NY 10601 Phone: (914) 428-2000 Website: https://www.neimanmarcus.com/stores/white%20plains%20/ny/white%20plains
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Review Summary
Nani A
Good sales on shoes this week, got my balenciaga slides for a great price .
E J
Over priced clothing, but some good quality stitching
Tapez13
Great experience shopping and good customer service..
Felixabeth Gonzalez
The customer service experience here is horrible. I have made 3 purchases. The last 2 purchases I made during a promotion time in which depending the amount you spend, you’ll get a gift card for x amount of $ within 5-8 weeks. The first time I use a promotion code I didn’t get the gift card in the advertised time. I had to continuously call and 6 months later I got it. My last purchase I also made with a promotion code. That purchase was made 10/22/20 and today is 3/4/21 and I have yet to receive it. I called once to complaint and was notified I will receive the gift card with 4 weeks (after waiting already 3 months). What bothers me the most is the business model. I can’t exaggerate when I tell you I get DAILY or every other day reminders on my email of advertisement to incentive me to purchase during a “promotional” time to receive a gift card. But they don’t deliver with the gift card part. If I don’t call multiple times I will not get it. And to me, if a corporation doesn’t deliver on what it advertises, then is a scam. Is a shame because I do enjoy the items I purchased, but I don’t think I will continue purchasing luxury items through Neiman Marcus. I hope I do get contacted after this review because this is outrageous.
M Harrington
Beautiful things and very helpful service. One of my favorite stores at the Westchester. As I enter the store, I always admire the floral displays
ashley dinario
So I went there today and my friend was looking at cologne and I decided to go to the shoe section since it was right there and there were a group of 4 sales associates and I asked someone if they stretched the shoes there (I bought a pair of Loubatons a year ago) and haven’t worn them because they were snug and then they asked if I have them and I said not now and one lady laughed hysterically (elder woman, lol) and the whole experience made me feel awkward and like I shouldn’t be there (I was dressed down in adidas sweats) and found the atmosphere to be pretentious. I’ll have them know I went right to the Gucci store and LV store and made purchases at each and make a much better salary than them so I’m confused at why they think they’re better than me? I definitely won’t ever purchase from here but I will bring my shoes in to be stretched. I’m not going to be treated that way!