Social Profile : 
Service Options: In-store shopping · Curbside pickup
Hours
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–7PM |
| Sunday | 10AM–6PM |
| Monday | 9AM–7PM |
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
Address and Contact Information
Address: 570 Soscol Ave, Napa, CA 94559 Phone: (707) 255-2580 Website: https://www.napavalleyford.net/?utm_source=gmbsls&utm_medium=social&mcmid=gmbsls
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Review Summary
Stephany Soriano
Great service and great deals on cars
Jason Chatham
No surprises, and they matched the best price I could find in the Bay Area.
Mike C
Good customer service, vehicle delivered when promised.
Benny Shamoon
I would not recommend ordering a vehicle from this dealership; I can not speak on visiting the dealership in person. I was sold a vehicle that was claimed as brand new condition, but when I received the vehicle at my house it was not in brand new condition. The vehicle came with multiple scratches on the body and wheels. The driver who picked up my vehicle documented all of the damage and had it signed by the sales manager before loading the vehicle on his enclosed trailer. When I contacted the sales manager who signed off on the car with damages, he told me that the car was in perfect condition before it left the lot. He also told me that I would need to deal directly with the transport company regarding any vehicle damage. Once I told him that the document had his signature on it and that I had my attorney on standby, he immediately changed his attitude and asked me to send photos of the damage. I sent him photos of the damage, and the following day he told me that his body shop could take care of everything for $450. I told my body shop what he stated, and they laughed at me; they told me just from looking at the vehicle in person that it would cost well over $3,000 to repair the vehicle, I now have the estimate, and it is at $6,900. I live five and a half hours away from the dealership, and the sales manager suggested I bring the vehicle back so that he could fix it for $450. The sales manager is conveniently on a 10-day vacation now, so I do not have a point of contact; I contacted the CEO and have not heard back from him. I will give them some time to respond to me; if I do not hear back from anyone, I will allow my attorney to handle it.
Ted Draper
Great service from Steve in Service at Napa Ford. He’s a true professional. Love how they did a live walk around review of my F350 showing me the work performed, then inspections made, then sent to me. This is my new Ford dealership from now on!
Amanda Karlsson Welker
Terrible service and inflated prices.I scheduled a appointment for a specific repair only to arrive and be told they didn’t have the necessary part so they needed to reschedule.I inquired about the potential cost of another repair. The price they quoted me was over double that of the next lowest repair quote I received.