Service Options: Delivery · No in-store shopping
Address and Contact Information
Address: 5482 Business Dr B, Huntington Beach, CA 92649 Phone: (562) 265-8871 Website: https://www.moxiskates.com/
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Review Summary
Graciie Vegan
I had an excellent experience with their virtual skate shop.
sweat shorts
And never received them.
Graciie Vegan
I had an excellent experience with their virtual skate shop. I got Evelyn and she was so helpful. Answered all my questions and she was very patient with me. Everything that I ordered that they had in stock I got in two days.
sweat shorts
I ordered a pair of skates back in early July. And never received them. Why? Because Moxi not only did NOT communicate about multiple delays in shipping (without having to reach out first) and then again when the skates would be shipped, but made no effort to make sure the customer got the skates after a six month wait time. Their lack of transparency (if you are behind on production, you need to tell customers you are SOLD OUT instead of continuing to take peoples’ money), lying about skate arrival times, and then saying they cannot change the shipping address with UPS, but then go ahead and change it to ”return to sender’, and then only issue a partial refund (all without communicating any of this with customer). Moxi is incredibly unprofessional, untrustworthy, and provides horrible customer service. DO NOT SUPPORT THIS BUSINESS
Shane Hammer