Hours
Thursday | 8AM–6PM |
Friday | 8AM–4:30PM |
Saturday | 8:30AM–3PM |
Sunday | Closed |
Monday | 8AM–6PM |
Tuesday | 8AM–6PM |
Wednesday | 8AM–6PM |
Address and Contact Information
Address: 495 Castro St, Mountain View, CA 94041 Phone: (650) 967-6649 Website: http://www.mvo.com/
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Review Summary
Golden Goose
… choosing frames. I was told to wait for assistance in selecting frames. I did 3 laps around the store while waiting no one ever came to help. Eventually got tired …
Yuchen Ying
Did an eye exam here, nice staff and doctors.
Kefan Xiao
Really bad communication, and bad service when I cancelled my order.
Zachary Allegretti
I was looking for a new optometrist after moving to the bay area, and I heard good things about this clinic from coworkers. I was very impressed with the service I received. Dr. Louie is an excellent optometrist and I will definitely be coming back here for anything I need. Rachel did my pretesting and she made the process quick and easy.Henry was the optician who helped me pick out lenses. He was extremely knowledgeable about eyeglasses and helped decide which frames to get. He clearly explained my pricing to me along with the pricing for the glasses. Looking forward to picking up my prescription!
Bert Wank
Exceptional experience and I will return for new glasses. Broke my semi framed glass support, two days before my international trip, and the lens could not be reinserted. What other optometrists in town could not guarantee to do, partly due to no availability of tools for this style of glasses, MV Optmetry said they could, and Jaycee (?l) did a perfect job, while waiting. The best: no charge! My early Christmas gift. U I bet I will be back for my new glasses with this exceptional service next year. Merry Christmas!
April K
I got an annual eye exam for glasses and contacts here as I was looking for a new optometry that accepts VSP. I highly recommend Dr. Truong and their technician Rachel, but not the eyeglasses department.With my long history of wearing glasses and contacts, I never met anyone that pays attention to every little details and explains the purpose of each test and test results in a language that patients can understand. Dr. Troung is very knowledgeable, and tries to make sure she does not miss anything despite her busy schedule. My husband got his eye exam with Dr. Truong earlier, and he said the same thing as well. Other staffs were very kind and cautious about COVID-19.I didn’t have a positive experience with the eyeglasses department. The staff was rude overall. I was going to get a frame, but the staff(I think her name was Glenda?) told me not to touch anything and told me to get ‘Asian-fit’ glasses, literally said so the glasses can sit on the cheeks not on the nose, which sounded offensive and restricting what I can choose. I don’t have a prominent cheek bone compared to other races, and never hear that kind of comment throughout in my life. When I asked her if she can adjust my current glasses, she charged me $25 for only tightening the arms saying she is not going to adjust anything because I didn’t get my current glasses there. And she didn’t tell me about charging $25 before she does that. I feel like I threw my $25 on the street, and she didn’t even give me a receipt. I will definitely come back for eye exams but never for eyeglasses.