Mike Smith Nissan invites you to visit our car & truck dealership in Beaumont, TX. Our team members are standing by to provide you with some of the best deals near you on Nissan Cars & SUVs, as well as financing, maintenance, repair, parts and more. Find out why we are one of the Beaumont area’s most trusted Nissan dealers. ESPAÑOL Mike Smith Nissan le invita a visitar nuestro concesionario de autos nuevos y usados en Beaumont, TX. Visítanos hoy para carros Nissan y trocas, camionetas y SUVs, así como servicio completo, autofinanciamiento y más. Nuestro equipo está listo para ayudarle a descubrir porqué somos uno de los mejores distribuidores de coches Nissan en el área Beaumont.
Service Options: In-store shopping · Curbside pickup
Hours
| Saturday | 9AM–6PM |
| Sunday | Closed |
| Monday | 9AM–7PM |
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
Address and Contact Information
Address: 1515 I-10 S, Beaumont, TX 77701 Phone: (409) 840-3553 Website: https://www.mikesmithnissan.com/?utm_source=gmb&utm_medium=organic&utm_campaign=main-website
Photo Gallery
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Review Summary
Anna Washington
The staff and service people are wonderful and friendly.
Tanya Lee
I highly recommend the Mike Smith sales and service team in Beaumont.
latoya neville
Tailor did a great job in service im very pleased with the outcome!
Stacy Golson
Dr. Phil was our sales representative. He is very professional, knowledgeable, friendly, and has an amazing smile! The showroom was very clean. They are very attentive to their customers. We went to Mike Smith looking for a car that fit my budget. We did shop around the golden triangle, but ended back at Mike Smith. Other places had limited stock, and were outrageous on their prices! I am very please with the service, and highly recommend going to Mike Smith Nissan, and talking to Dr. Phil for your next vehicle purchase.
Ren S.
Short Version: On the day I went in for an oil change, I was required to wear a mask and the staff were not masked. I talked to the manager after HE requested to speak to me about the bad review. I think masks work and I wear them all the time. I love them. The manager said he is not sure masks work and made no promise to require staff to wear masks in the future. Do what you want with this information. Note the photo I took of their website. Love and respect for all the doctors, nurses, and other essential workers out there. Thank you for your hard work and sacrifices.Edit: The reason for this complaint below is for the combination of the following reasons:1. The dealership insisted that the customers wear masks. All of the customers I saw were wearing masks but I only saw three employees wearing masks. These three employees were walking around the dealership and not with customers. The five staff I saw with customers were all not wearing masks.2. There is a mask mandate issued by the governor that requires them to wear masks.3. (disclaimer: I did not see if the person who drove my car for service wore a mask or not) In my view, car service places are different from other business because they directly handle and in some cases have prolonged access to personal objects such as car interiors, car keys, knobs, handles etc.. Therefore, the risk of transmission in greater than other types of contact in places like a supermarket.(Original review) After insisting that I wear a mask, which I’m happy to do, I was disappointed to see that most of the employees were not wearing masks. This was my go to place for repairs but I will not be back. In my opinion, their disregard for their customer’s health is terrible. I regret coming. I take care of my elderly mother and I have to be careful about her health.After bringing up the lack of masks to the staff, they offered to sanitize my car and put on masks but the pandemic has been going on for a long time so this should have already been protocol.Update: I had a contentious phone call with the manager. I will try to outline the main details of the conversation as to allow people to make their own decision. As best as I could understand from the conversation, the manager believes that masks may or may not work. He said there was a lot of misinformation about masks and their effectiveness. I brought up that I thought it was hypocritical for the dealership to require customers to wear masks but not to wear masks themselves. He said the staff were not wearing masks because they were eating and they are not required to wear masks while eating. This is true. They were eating.However, I told the manager, that when I walked in 30 minutes before to check in, the staff were not eating and still not wearing masks. There were three staff and one mechanic behind the desks chatting with no masks and not maintaining 6 feet distance. There was also a mechanic in the waiting area talking to the customer. They were roughly 5 feet apart. The customer was wearing a mask and the mechanic was not. In contrast, he was leaning towards her and talking in a loud voice. I tried to explain this to the manager but I am unclear as to whether or not he understood what I was trying to say.There was more to my conversation with the manager but it was mostly the same type of thing. At one point I told him that I had been happy with the dealership and customer service in the past and for some reason he said something that I had said was slanderous. I asked him for clarification but I didn’t follow his train of thought. I think he did not like a comment I made on the BBB website perhaps. Though because he made the comment about slander after I said I was happy with his dealership in the past I am not sure as to what he was referring.I decided to end our 16 minute conversation because I felt that it had become a waste of my time and I did not feel that either of us would change our minds. I said please wear masks because they save lives and then I told him I would not be back.
Jennie Morris
The salesman was a great help! The staff was very polite. I would encourage anyone who consider purchasing a new vehicle to try Mike Smith Nissan. Customer care is great.