Michael’s Appliance Center

  4.3 – 66 reviews   • Appliance store

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The sales staff at Michael’s Appliance Center are factory-trained experts who can help guide you to the right product to meet your needs. Whether you’re looking for kitchen and laundry appliances, or outdoor living products (grills, smokers, pizza ovens, patio furniture, flame tables), our knowledgeable in-store professionals will assist you every step of the way. And our commitment to after-the-sale support and service is second to none! Visit our inspiring showroom and retail store – with the largest appliance parts inventory in the Northeast – conveniently located just off I-84 and Route 17 in Middletown.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · 

Hours

Tuesday8:30AM–5PM
Wednesday8:30AM–5PM
Thursday8:30AM–5PM
Friday8:30AM–5PM
Saturday9AM–5PM
SundayClosed
Monday8:30AM–5PM

Address and Contact Information

Address: 585 E Main St, Middletown, NY 10940
Phone: (845) 342-0369
Website: https://www.michaelsappliance.com/

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Review Summary

John Vest
Sub Zero repair service: Excellent & honest service.
Jean Erickson
Friendly, knowledgable staff, not pushy, but very helpful.
DeBorah Green
It was delivered and set up as ordered.
Michael Alon (DaVallia)
Went in with my mom to look for appliances for two projects. Dina help us and she was fabulous. Very knowledgable and great insight to actual everyday use. Great range of pieces to select from even during their renovations. Can’t wait to go back once the showroom has been finished.
Elissa Carrick
Went here recently, walked around for quite some time before we were helped. We needed to get two answers from our builder, the salespeople seemed annoyed with us for not having the answers when we came in. Got the answers and went back the next day at opening time. Kept trying the door, salespeople were seated right inside and just ignored me, never came to open the door or let me know they were opening late. Ended up going to another appliance center in the area and purchasing two full sets of home appliances for two new builds there instead.EDIT: The owners response and apology would hold more meaning, if one of their employees didn’t immediately find my businesses google page and leave a negative review despite never having had any dealings with my business.
Debbie Dittert
We purchased all new appliances for the whole kitchen, sales person was great and they delivered all 4 appliances quickly. Well 2 days after using the dishwasher it broke. (ASKO 50 series) We called Michael’s for a service call, and they told us it would be at least 3 weeks before a technician could come out. We gave them the codes that appeared on the dishwasher along with the part that was needed. Well 3 weeks later when the technician showed up, he had the wrong code written down and the wrong part with him? He then asked us to turn on the breaker for the machine. And the machine worked! So he told us I will order the correct part and could come back in another 3 weeks to make the repair. The dishwasher stopped working the next day and has not worked since. Well he returned once again 6 weeks into this now, and he could not install the part because the manufacturer told him he has to replace the control panel along with the pump as a pair! We junked a 15 year old GE dishwasher that NEVER gave us an issue for this piece of junk that cost us 3 times as much and broke within 2 days. The worst part is, (beside their service) they delivered us their floor mode!!l We did not know we were getting a floor model, nor was it discounted. This thing was opened and closed probably a 1000 times and who knows how many times the buttons were pushed on and for how long. I am sure the next time around is going to be the same thing. Something else will be needed and another 3 weeks will go bye without a dishwasher. I will then drop this pile of junk in their parking lot and buy another cheap GE so we can actually set it and forget it!Really Disappointed for such a reputable company. I will look elsewhere next time I need an appliance.
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