Wireless provider supplying phones, no-contract plans, accessories & repair services.
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 9AM–8PM |
| Sunday | 12–6PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
Address and Contact Information
Address: 2030C Quintard Ave, Anniston, AL 36201 Phone: (256) 403-2003 Website: https://www.metrobyt-mobile.com/storelocator/al/anniston/2030c-quintard-ave
Photo Gallery
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Review Summary
Deon Brown
Very good customer service.
Chasity Nasworthy
Terrible customer service and cell phone reception all around terrible company.
Rhonda Beasley
I love Kelley she is the manager at the Anniston store.
latisha heard
It would have been nice if they helped me the way the other people that worked there helped me think about changing services
Kimberly Bryant
Need to keep a permanent store in Jacksonville.
Chasity Nasworthy
I just went to the Anniston location and tried to pay my bill after trying multiple times online and over the phone and it would not work. The lady told me her name was Erika I’m pretty sure that was a lie because she was very unprofessional and rude. I’m not sure how this works with other companies but if what she told me is correct they have a messed up policy regarding their prepaid phones. I went in after my phone had been cut off for two weeks and tried to pay my prepaid phone bill and she told me that the whole amount would only cover two weeks because my account was still active even though I couldn’t make any calls or send any messages or use The Internet and when you tried to call the phone it said it was disconnected. She was snobby and didn’t want to give me the corporate number rolled her eyes multiple times while talking to me. Terrible customer service and cell phone reception all around terrible company. I HIGHLY recommend anyone but metro pcs.After all that trouble, I simply called the automated line for metro (611) and changed my plan to the $40 plan then changed my due date so that I would be paying for the whole next month not just two weeks like the lady at the store insisted was the only way. She should not have a job there. If an automated machine is nicer and can help me more than an employee at the store, there’s a problem. Someone needs to fire her.