Metro by T-Mobile

  2.8 – 12 reviews  $ • Cell phone store in Batavia, New York

Wireless provider supplying phones, no-contract plans, accessories & repair services.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Sunday12–5PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM
Thursday10AM–7PM
Friday10AM–8PM
Saturday10AM–8PM

Address and Contact Information

Address: 4152 W Main Street Rd, Batavia, NY 14020
Phone: (585) 201-7231
Website: https://www.metrobyt-mobile.com/storelocator/ny/batavia/4152-w-main-street-rd

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Review Summary

Valerie B
Great place and great people work here!
Paul Schwartzmeyer
Cheap priced phones and plans saving me money and not service
x0vanessax0
They are Go Wireless DBA Metro PCS and they provide abismal customer service.
Courtney Gibson
A Metro PCS store that doesnt sell phones, or anything actually. My phone broke and needed to buy a replacement, lady gave me a long story saying she doesnt have invoice numbers and has phones but cant sell them. Why is your store open if you cant sell phones or even help metro customers?
Debbrea Alexander
I appreciate Rachel’s customer service when I went in to purchase a new phone & her tenacity for resolving a problem.
Texting Stories
MetroPCS has not kept their word! I’m appalled at the lack of responsibility within their Customer Service Department.I switched at the beginning of July, from Straight Talk to MetroPCS. They were promoting their 4 Lines with 4 Free Phones, all for $100! TIME TO CELEBRATE! Boy, was I wrong! I was told that there was ‘Fair’ Service at my address.. But around the town of Albion, I may lose Service Connection. See, I was told that MetroPCS is diligently wirking on a couple of Reception Towers in and around Orleans County. Well, here we are at the end if August and I still have ABSOLUTELY NO SERVICE AT MY HOME! I’m astounded!! Also, I purchased the Protection Plan for all four phones. My daughter’s screen became cracked. So, I proceed to call Customer Service just to find out that there is a $50 deductable! So what the hell am I paying an extra $25 a month for the Protection Plan For??!!!I would not recommend
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