Located In: The Rodeo Collection
Service Options: In-store shopping · Curbside pickup
Hours
Thursday | 10AM–6PM |
Friday | 10AM–6PM |
Saturday | 10AM–6PM |
Sunday | 12–5PM |
Monday | 10AM–6PM |
Tuesday | 10AM–6PM |
Wednesday | 10AM–6PM |
Address and Contact Information
Address: 405 N Rodeo Dr, Beverly Hills, CA 90210 Phone: (310) 237-5745 Website: http://www.goyard.com/
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Review Summary
Guyang Zhang
The service at this point is also very good, enjoyed shopping here every time.
Matty Vee
Great location and staff were extremely knowledgeable.
khalida yono
Also customer service felt very rushed when trying to discuss options.
Jarred Yippie
Very bad experience! The salesperson didn’t mention their refund policy to me at all on purpose when I booked the bag. Two days later, when I went to pick up my bag, I found another one was better. I was told that I couldn’t exchange the one I prefered later unless I gave up my refund and accepted their so-called store credit even I never picked up the bag in the first place. Also, I was not feeling they were trying to satisfy customers with being cold and ego. Never come back again!PS: Remember they have a very STUPID refund policy! Never saw this before! They just print the policy on the very bottom of the small receipt.
Marian Grant
I was some what hesitant to come to this store because of all the bad pervious review. I took a chance and came. Let me tell you. I was treated as royalty. Roger was extremely kind and acknowledgeable of the product. I couldn’t decide on which purse to purchase so he helped me with that. I was unsure of the color and he showed me all of the color swashs to decide from. The young lady who rang up my purchase (sorry I forgot her name) was supper sweet. I would recommend this store as a great store to purchase your next Maison Goyard items.
Alex Kim
They made a mistake on the charge, called me to drive back just to charge me more money. For a luxury brand this was completely unprofessional.