Hi, we’re Madewell and we believe that good days start with great jeans. Women’s and men’s denim is at the core of the brand, and we also offer everything you want to wear with an amazing pair of jeans, from easy tees and timeless outerwear to classic footwear and must-have bags.
Located In: 2ND & PCH
Service Options: In-store shopping · Curbside pickup
Health and Safety: Staff wear masks ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address: 6440 Pacific Coast Hwy B-120, Long Beach, CA 90803 Phone: (562) 725-3180 Website: https://stores.madewell.com/us/ca/long-beach/6440-pacific-coast-highway
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Review Summary
Karlie Poindexter
Bought a pack of (3) extremely overpriced cotton masks on a Saturday. The next day one broke, I threw it away and let it go. Monday morning the second one broke…for $28, not ok and worth driving back for a standard WARRANTY REPLACEMENT. I drove back with the broken mask and the one good mask and asked for a replacement of at least the one broken 1 that I had with me. The assistant manger told me she could do NOTHING for me without the 3rd mask. Manger gets involved and gives me the same commentary, but at least has enough customer service common sense to make an exception for this 50cent piece of cloth that is up charged to $28 dollars. Again, standard warranty procedure would be to, at minimum, replace the broken one that you can see with your eyes is broken. Zero stars for customer service. This should have been a no-brainer-mangerial-call. It wasn’t a gold bracelet it was a piece of cloth that costs pennies to manufacture. Ironic that your store is called Madewell.
Cody Sato