MAC Cosmetics

  4.4 – 33 reviews   • Cosmetics store

Located In: Westfield Valencia Town Center

Service Options:  In-store shopping · In-store pickup · Delivery

Health and Safety:  Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Friday11AM–7PM
Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM

Address and Contact Information

Address: 24201 Valencia Blvd Space # 3602, Valencia, CA 91355
Phone: (661) 287-3114
Website: https://stores.maccosmetics.com/us/ca/valencia/24201-valencia-blvd?y_source=1_MTMwMTUxNzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

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41 reviews of MAC Cosmetics “I was over the moon when Macy’s started carrying MAC – it’s nice to have a MAC store but it’s a bit redundant. The Macy’s MAC …

Review Summary

Lauren Howard
Appreciated my patience- a HUGE difference in customer service.
Chloe Bazinet
Definitely check out this MAC store!
debora wright
I walked in and purchased eyelashes and they installed them on the spot.
Christopher Friedman
Your typical MAC store, the great thing with this place is the outside ambience of The Mall.
debora wright
I walked in and purchased eyelashes and they installed them on the spot. Instantly!
Lauren Howard
I like the products but I am reviewing the customer service at this location since we can buy any product we want their website. unfortunately the salespeople the last few times I have visited have not had customer service at the forefront. I walked in and was not greeted- I was not sure who the sales person was.I was not sure how to get the product I came in for so I started trying to open the drawers to find what I needed. The sales person, who had been talking to another customer (understandably, but she did not acknowledge me previously so I was unsure when I would be assisted) told me “I’ll help you in a minute but we can’t let you go through our things”. I was not aware, and never would have if I knew who was going to help me, but her comment made me feel like I was rifling through someone’s private property and that I was not welcome. I understand if she’s the only one staffed, but that’s not an excuse for rudeness. funnily enough I had to visit The Body Shop right after MAC and their sales person was also the only one on staff and she told me ahead of time that there was a wait because she was dealing with a complicated order and that she was sorry and she appreciated my patience- a HUGE difference in customer service. I had a better experience at the Body Shop waiting 10-15 min than I did at MAC waiting 5 min. Should I go to the body shop for make up next time to avoid rude sales people at MAC?
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