Located In: Carlsbad Premium Outlets
Service Options: In-store shopping
Hours
| Thursday | 10AM–9PM |
| Friday | 10AM–9PM |
| Saturday | 10AM–9PM |
| Sunday | 10AM–7PM |
| Monday | 10AM–9PM |
| Tuesday | 10AM–9PM |
| Wednesday | 10AM–9PM |
Address and Contact Information
Address: 5630 Paseo Del Norte Suite 109D, Carlsbad, CA 92008 Phone: (760) 476-0726 Website: http://www.premiumoutlets.com/outlet/carlsbad/stores/luxury-beauty-store
Photo Gallery
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Review Summary
Dave
Best place for discounts on kiehls products
Sarah Roberts
Great customer service and AMAZING DEALS!!!!!
Shahbaz Khan
My wife bought a face scrubbing thing and it didn’t work right out the box.
a martin
I never write reviews but my experience was so horrible I felt it was my civic duty to warn others….I was sold the wrong item and realized it when I walked out the door. I returned to the store two minutes later, package unopened and was told I could not get a refund or exchange it for the right product. The manager was uncompromising, brash, unapologetic and only offered to give me an 800 number to call for assistance?? I felt scammed and will never return.
Ivy I
Make sure you check your product yourself. I purchased a $20 dollar Urban Decay eye pencil the person that sold it to me opened and checked it. Unfortunately got home checked it and the pencil is broken called to at least get it exchanged Whey wont finals sale she said, so basically I’m stuck with a broken product.
Brittany Virgen
Terrible customer service. Purchased a set and realized the smell was just awful (from the sample we tried). Didn’t even use anything in the set and went back 10 minutes later to try and exchange. Wanted to purchase even more than the original amount spent but they would not budge. We were told repeatedly, “No returns or exchanges. It says it on the receipt.” Oh really?! On the receipt you don’t get until AFTER you buy a product??? How peculiar. Don’t go here.