Home-improvement chain for appliances, gardening supplies, tools & more (some offer truck rentals).
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Saturday | 6AM–10PM |
| Sunday | 7AM–8PM |
| Monday | 6AM–10PM |
| Tuesday | 6AM–10PM |
| Wednesday | 6AM–10PM |
| Thursday | 6AM–10PM |
| Friday | 6AM–10PM |
Address and Contact Information
Address: 430 Redd Rd, El Paso, TX 79912 Phone: (915) 581-4401 Website: https://www.lowes.com/store/TX-El-Paso/1152?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-go-_-1152-_-na-_-0-_-0&y_source=1_MTE4NDM4Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
David Najera
Great place to shop, great staff service
Saul Quinonez
Good selection comparable pricing and a good experience overall I recommend them
Armando Figueroa
Waited an hour next to the water softeners and employees walked past me.
Sandra Sposato
I ordered an exterior door from Lowe’s in January 2021. I knew there could be a delay in delivery because of Covid, and a month later I was told that the door was no longer available and so I ordered another door. I was told that that door would be in no later than April 28. Each time a Lowe’s rep would say that they would call me back, they never did. And the home decorating department woman, I think her name is Valerie, told me she would be keeping in such close contact with me that I would be sick of hearing from her. I never heard from her again. When I asked to speak to a supervisor, no one ever called back. And going to the store in person was a complete waste of time, no one knows anything. So now I am told that my door was delivered to Lowe’s on May 20 and that a contractor would be calling me to set up installation. Lowe’s said that they would call me back today, May 24 to make sure an installer had called me. No one called. I called Lowe’s again and was told the construction company will be contacting me today to set up an appointment to install, no one has called. I called the construction company myself and they said that someone would call, no one called. I called Lowe’s back and told them that I wanted a different installer because I’ve already lost faith that they would do a good job since they can’t even be bothered to call and make an appointment. Lowe’s told me that was the only Construction company they had listed for the job but that they would send an email to a higher up person and that could expedite things. If I didn’t need the door so badly , I would just cancel the whole thing, especially since I’ve been paying for the door on a Lowe’s credit card since January, including interest. And if I finally do get the door installed, and if it’s not done correctly, I will take legal action. I am so disappointed in Lowe’s and will never ever use them again for anything.
Adrian Murguia
I moved here from Chandler AZ a few months ago and purchased a used home around this Lowe’s and have been remodeling and coming here regularly. I’ve noticed that the restrooms have not been maintained since I’ve got here and now the only one sink works. What I don’t understand is why would a hardware store that has everything to fix this restroom does nothing to make this sink look in good shape. I went back today and the faucets have been replaced (really cheap ones) but the counters still look horrible dirty and separated from the wall. I’m not sure if I have higher standards because I just moved here but if I was a manager of this Lowe’s, I would replace the sink completely. It kind of makes me think the store management doesn’t really care about it’s customers. Truth is, the Home Depot restroom next door is even worse, picture that.
Nadine Sinclair
Extremely poor customer service. Failed to properly communicate. I called the store a few times to locate the laundry set that I ordered. The line was disconnected several times. I finally had to go into the store to get answers. We still haven’t received our items that we purchased weeks ago. If you don’t have the items, or there’s a delay, communicate with us! Not getting any answers when you’ve spent so much money is not a great feeling. I hope this gets rectified soon.