Luxury brand known for signature monogrammed handbags, luggage & more.
Located In: The Domain
Service Options: In-store shopping · Curbside pickup
Hours
| Saturday | 10AM–9PM |
| Sunday | 12–6PM |
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
| Friday | 10AM–9PM |
Address and Contact Information
Address: 11600 Century Oaks Terrace Level 1 Level 1, Austin, TX 78758 Phone: (512) 832-0327 Website: https://us.louisvuitton.com/eng-us/point-of-sale/usa/louis-vuitton-austin-domain?utm_source=google&utm_medium=organic&utm_campaign=store_listing_storepage
Photo Gallery
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Review Summary
Aaron Bond
Blown away with the service I received here!!
Ellen Bellis
I left with a brand new replacement and he gave me the best customer service!
Tracey Juron
Hands down the LV Austin Domain location has the worst customer service.
Humair Imam
Maybe their products are amazing, but the customer service needs to be a lot better. I have waited on the phone for over an hour to reschedule an appointment. I am still waiting…If there a different way to contact this store to simply reschedule an appointment kindly let me know. I am sure there is a person in the store that is not on a tea break or has 30 seconds to reschedule an appointment.Worst process to reschedule an appointment. If the customer is not first, then I will have to look at a different product.Thank you for this opportunity to discover the arrogance and how my money is not welcome at your store.Thank you everyone for sharing your negative experiences at this store. The LV leadership needs some serous coaching to understand without customers they do not have a product regardless of how great their marketing is.
Johnathan Ferguson
When you stop caring about human beings, & only lack of evidence at retail store is when you start to lose business.Sparing all the details my car was totaled. (Super happy to be alive) holding my Louis Vuitton cologne. That was bought 4 months prior.I wasn’t asking for anything free, just that since there was proof I purchased the bottle at this location, that we honor the refill price.Without any hesitation I was denied that. Due to LACK OF EVIDENCE of my bottle from my totaled vehicle. I didn’t know this retail store was also a part time law firm.I can not believe it. They didn’t ask to see my ID, to match it up with my credit card, proof I purchased the bottle, anything. Just no.I really hope we all do better by people. I had proof I purchased that product DIRECTLY FROM THIS LOCATION, & my refill was not honored because of lack of evidence of the bottle. (Although I showed the pictures I will attached to this review.) I even offered to buy it even at a smaller discount, to try & be FAIR!!!I may purchase the cologne again, as I am a huge fan, but I will NEVER GIVE MY MONEY TO THIS LOCATION AGAIN. (All This Dealing Directly With A Manager)
Janett Rosales
Amazing experience overall. We waiting 2.5 hours to get into the store but it was totally worth it. You give your information at the door and they send you a text when your turn is coming up. Our specialists was wonderful and super helpful. Definitely would come back again and recommend this location.