La-Z-Boy Home Furnishings & Décor

  4.6 – 152 reviews  $$$ • Furniture store in Modesto, California

La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.

Furniture chain known for its signature recliners, plus sofas & more (some with design services).

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · 

Hours

Thursday10AM–7PM
Friday10AM–7PM
Saturday10AM–6PM
Sunday11AM–6PM
Monday10AM–7PM
Tuesday10AM–7PM
Wednesday10AM–7PM

Address and Contact Information

Address: 3500 Sisk Rd, Modesto, CA 95356
Phone: (209) 543-3914
Website: https://www.la-z-boy.com/

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Get directions, reviews and information for La-Z-Boy Home Furnishings & Decor in Modesto, CA.

Review Summary

Nathan Ibbotson
Quality furniture fair price helpful staff.
R Lew
Nice place nice people nice prices
Eric Blaydes
Awesome customer service and easy to work with folks.
Matthew C
My wife and I recently purchased living room furniture from the Modesto store. From the moment we walked in the staff was friendly, helpful, and honest about the current build time for furniture that isn’t a stock configuration.Our design consultant Daniel was wonderful to work with, and incredibly patient. Ultimately it took us 3 visits to the store to finalized the details on our perfect furniture set, but it was well worth it to take fabric and leather samples home to see them in our own home. Daniel worked on a 3d design of our room that revealed we could go with different options than we had thought possible – very neat tool to put to use.To Michael, the store manager: thank you. Your staff is top notch, they really know their stuff and at no point did we feel pressured.Yes, it’s true there are really long wait times for any furniture that isn’t stocked in the warehouse. This is true industry wide, with 3-9 month waits being common. La-Z-Boy is at 6-8 months waits for custom furniture, which does put them at the higher end, but they also manufacture 100% in North AmericaLet me be very clear… we are thrilled with our overall experience, the quality of the product, the vibe in the showroom and the staff. Let the waiting begin!We will be repeat customers.
Rich Borbon
I went there yesterday to purchase a recliner and the service was extraordinary. Betty was kind, patient, and professional, showing me all the different features and options. She helped me find the most perfect chair I’ve ever sat in. I am so excited to have it delivered to me next Tuesday. I will be going back with my wife to get her a recliner and to refurbish our home once our home is rebuilt after the recent fire we just had. If you’re looking for some too quality furniture that will be comfortable and last you a very long time try them out you will be glad you did.
Leslie Arnett
I went in November 1st. My initial experience was fine; during the pandemic they were facing a back log on orders but “some people are getting couches earlier than we expected.” I opted to purchase a new couch that wasn’t available immediately—I trust(ed) the brand quality and the reputation that the company has for such. I did go for the cheapest model I saw in the store, because I can’t afford to spend that much money on a couch just to have it in a few days. I was told sixteen weeks, which would put delivery roughly at the end of this month.At the beginning of January I called to double check the delivery date and I was told I would not receive my couch until May. Not only was this now a 7 month wait, but no one bothered to inform me of this and I had to call to find out. When I went in to ask for my money back because that was unacceptable to me, I was told that the couch was custom and they could not cancel the order. To be clear I did not put special fabric or ask them to change the couch in any way. Purely because it wasn’t in immediate stock, it was “custom.” The manager at this facility told me that even though my couch wasn’t even being manufactured yet, he had no authority to cancel and return my money. He did tell me that it would be April that I got my couch.I called today again to confirm delivery and the estimated ship date has returned to May. I am fed up with this place and cannot recommend it to anyone. I’m aware that I was the one to accept the initial delay in shipment but no one said “sixteen weeks or more.” And I wouldn’t be so mad if they bothered calling me to update me AT ALL.I DID call the regional manager, Dolores Stephens, and her voice mailbox is full—this has happened twice now so really, how can anyone contact her about anything? I called customer service and they were unable to help, but when *they* patched me through to Dolores she picked up first ring. Magical.Of course, she was driving and had to call me back. I am not holding my breath that she actually does.For those skimming the reviews — nebulous shipping dates that keep getting pushed back, never order something that isn’t in stock, and useless/unavailable management.
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