Lillian Dashiell
Good place to buy dresses, but maybe consider somewhere else for alterations!
Lauren McCraw
I went to try on dresses by myself and really enjoyed the experience.
Jennifer Munoz
I met the owner and she was super friendly.
Lauren McCraw
Had a great experience from start to finish! I live in Walnut Creek for work and my fiancé(now husband) lives in SO Cal and mo family in Texas. I went to try on dresses by myself and really enjoyed the experience. I had no idea what I wanted to wear and the second dress I tried on was the one! My husband loved the way it looked on me when I walked down the aisle and I had so many compliments! The service was great and I couldn’t have asked for anything better
Lillian Dashiell
While I had a lovely time selecting and buying my dress, the alterations proved to be quite difficult. The woman who does their alternations is only available Wednesday and Thursday, during working hours. For my second appointment, traffic was very heavy and I called to say that I would be late. The store was closing at 3 and I wouldn’t be arriving until 2:50 for a 2:30 appointment.I was very apologetic and asked if there was anything to do, as I had already rearranged my day, gotten coverage for work so that I could make this appointment. I was informed that nothing could be done and that their seamstress only worked on Thursday’s now.My only option, after spending approximately 6k at the store, was to pick up my dress and find a new seamstress. When I arrived I had to do 10 minutes of paperwork saying that I released the store of any liability as “I wanted to pick up my dress without trying it on”. This was clearly not the case, but they would not release the dress to me until I had signed these forms.Being in a customer service field myself, and doing many, many things to make my clients happy and well cared for, I was, frankly, disappointed. Again, I certainly understand the circumstances, but for a high end wedding gown store I would assume that the customer service would be a level above what it was.In either case, I have found a wonderful seamstress who will help me make the gown fit! Good place to buy dresses, but maybe consider somewhere else for alterations!
Stephanie Harris
Great experience here! The staff makes you feel special and really try to get to know what you’re looking for unlike some other boutiques in the area where you’re lined up next to several other brides and much less intimate. They are not pushy and don’t make you feel pressured to buy one of their dresses. I said yes to my dress today and can’t wait to get it!!