Social Profile : 
Service Options: In-store shopping · Curbside pickup
Hours
| Tuesday | 9AM–5:30PM |
| Wednesday | 9AM–5:30PM |
| Thursday | 9AM–5:30PM |
| Friday | 9AM–5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM–5:30PM |
Address and Contact Information
Address: 805 W Genesee St, Syracuse, NY 13204 Phone: (315) 474-4275 Website: https://www.koernerford.net/?utm_source=gmbsls&utm_medium=social&mcmid=gmbsls
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87 Reviews of Koerner Ford of Syracuse – Ford, Service Center Car Dealer … Syracuse, NY … The sales manager used the F word in casual conversation the fist time he met me and my wife – as though it’s socially acceptable and expected.
Review Summary
Sarah Ramsay
Re service dept: excellent customer service and service to vehicle.
Cody Lind
I couldnt be happier with my experience and 10/10 recommend all future business!
Matt Bolen
Service department employees are ignorant, go to a local shop for better service
Paul Godzak
Very disappointed in the service department. I scheduled a LOF and asked them to check shudder and a noise when accelerating and turning from a dead stop. LOF went fine. I saw the technician take my car for a test drive and he agreed there was something wrong. There were no codes coming up so they closed out my ticket and sent me on my way. They said they would call me if there were any updated service bulletins. Not satisfied with that response, I decided to visit another Ford dealer. Within moments of the technician test driving my vehicle, he believed one of two things could possibly be wrong with the vehicle. It was either the drive shaft or the clutches. How is it the Romano technician figured it right out. Lack of experience on the Koerner technician? Don’t be satisfied with the first answer you get, if you know something is wrong, find a solution. Koerner gave up on my problem, so now I will give up on them as a service provider. Romano Ford has a new customer.
James Gabberty
Koerner Ford made buying a car an incredibly streamlined and pleasant experience. I was in the market for a used Mustang and the folks at Koerner were knowledgeable and transparent throughout the entire process. I was buying the care remotely and they found a car transit company to take care of the shipping. Once the car arrived, I was blown away by the immaculate shape the car was in, as was my mechanic who inspected it, who could not believe the car was used. I know this Mustang will last me a long time, but definitely plan on returning to Koerner whenever it’s time for a second vehicle. Ask for Josh, he made it all possible and was very helpful and patient with my many questions!
Matt Kavanaugh
Would recommend to anyone. Josh was great to work with. Very appreciated!