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Service Options: In-store shopping · Curbside pickup
Hours
| Saturday | 8:30AM–6PM |
| Sunday | Closed |
| Monday | 8:30AM–7PM |
| Tuesday | 8:30AM–7PM |
| Wednesday | 8:30AM–7PM |
| Thursday | 8:30AM–7PM |
| Friday | 8:30AM–7PM |
Address and Contact Information
Address: 973 Opelika Rd, Auburn, AL 36830 Phone: (334) 821-7283 Website: http://www.kinghondaauburn.com/
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Review Summary
Sam Bartlett
Friendly staff, very down to earth people.
Md Reza
Very unprofessional sales & service experiences .
Amanda Moncus
Purchased a BRAND new 2016 Honda Fit for an EXCELLENT price!!!
Alycia E
Don’t waste your time like I did. Instead just make the trip over to Honda in Columbus. The service will be top-notch. I travel constantly and have owned Honda’s for 25 years. I have been to dealerships everywhere. I had a minor issue that could have been fixed quickly. Upon arriving at the run down shop the workers did everything they could to avoid acknowledging me. Wish I could have got his name specifically in the parts dept. He literally jumped on his cell phone when he saw me walk up. He didn’t have a name tag on. Then I went into the service dept door and the man behind the counter has the audacity to tell me we MIGHT get you some time this afternoon. Mind you I’m traveling through which I mentioned, and I’m a single female. The issue literally just required a look at and some advice. Being in the medical field I understand being busy better then anyone. BUT there is never an excuse for being rude, and dismissive in business. I literally drive 45 mins to another dealership because you guys were so rude!
Jackenstein
If you’re not sure, DO NOT come here!Last week I stopped in the service department to ask if they would be able to fix my car’s broken sunroof seal. It is torn, off of its track, dry-rotted and very obviously needs replacing. The man at the front desk walks out with me to my car to see the problem and sees it as clearly as I could. We went back into the shop to set up an appointment that ended up being for a whole week later which was excessively long for the possibility of my car getting flooded if it rained. Today after the week had gone by, I took my car in told them my name and that I had an appointment, which they seemed not to even have on their books of me scheduling, asked for my address, phone number, and for the keys. Nearly 2 hours later I finally get a call back from them saying they didn’t have the part in stock, that they hadn’t done any kind of research on what my options were before my appointment (which we agreed they would do), told me they couldn’t get the seal as an individual part but would have to replace the whole sunroof instead, and that if I wanted that done it would be over $700 for it or if not that they would only charge $110 for running their “diagnostics”. A fee for “Diagnostics” to look at my car for no more than a minute to tell my seal had dry-rotted and needed replacing, really? It ended up being $117.70 after an additional charge of “supplies and/or hazardous waste removal” for a single floor mat, some identifying tags for my car and keys and some receipts. Not to mention there wasn’t a seat cover used despite their own disclosure sign saying they would be using them to slow the spread of coronavirus. I do not feel as though this charge was necessary and very much should have been avoided if they would done the work that was expected of them ahead of time. They will not be receiving any more of my business nor should they receive yours if your issue isn’t urgent or too difficult to do yourself.
Jennifer Keller
I took my car to be serviced for three warning lights that repeatedly came on intermittently (VSA, Power Steering and Emission). They stated it would cost $120 to diagnose the problem. Four hours later they called to tell me they found two pistons misfiring but it would cost another $120 to go any further to determine what was causing it.I would give a negative number if possible. This service department is BY FAR the most dishonest service department with whom I have ever dealt in the past 34 years that I have been driving. I wouldn’t take my bicycle to them for repairs!!