3.9 – 15 reviews • Jewelry store
Kay Jewelers Outlet is part of the Kay Jewelers family, #1 specialty jewelry brand in the United States. We know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our stores and online. Our sales staff is empowered with the knowledge to assist each customer. Diamond engagement rings are Kay Jewelers’ specialty. The Leo Diamond, Neil Lane Bridal diamond engagement rings, and Tolkowsky diamond rings top the list as our exclusive designers and top sellers. Come visit your Kay Jewelers Outlet in Laredo today.
Located In: The Outlet Shoppes at Laredo
Service Options: In-store shopping · Curbside pickup
Hours
Saturday | 11AM–7PM |
Sunday | 11AM–7PM |
Monday | 11AM–7PM |
Tuesday | 11AM–7PM |
Wednesday | 11AM–7PM |
Thursday | 11AM–7PM |
Friday | 11AM–7PM |
Address and Contact Information
Address:
1500 Water St Ste. B-460, Laredo, TX 78040
Phone: (956) 898-3892
Website: https://stores.kayoutlet.com/tx/laredo/1500-water-st-.html?cid=YEXT
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Kay Outlet locations in Laredo, TX
Locations › TX › Laredo. About · Careers · Investor Relations · FAQs · Gift Cards · Contact Us · Site Map. 2000-2016 Sterling Jewelers Inc. dba Kay Jewelers.
Review Summary
alicia zambrano
Excellent customer service… both gentlemen there were great help…
Niv
We went in for a ring and the service was excellent.
Monica Eberhardt
I have reached out to the 1-800 customer service number and have not heard back.
jorge soldevilla
Excellent service! I usually shop for jewelry here and once, without buying anything, they helped me measure my ring size. It was the MOST important decision for my graduation ring.
Monica Eberhardt
If I could, I would give this store a negative score. My husband and I placed a custom order for an engagement ring on September 1, 2018, and six (6) months later have yet to receive our ring. We also asked our representative to make sure of the price as we did not want to encounter the price increasing once we committed to the process. Twice we were called back and asked for a little more because of miscalculations. We were working with George and even though he is pleasant to talk to, I have to constantly track him down for updates. There was a moment of hope where we thought our ring was complete and unfortunately we were let down. I had to drive to two different locations only to encounter my mounting being to large for my diamond, and the stones we purchased did not match nor fit into the mounting either. Everything was sent back and this time my current engagement ring and wedding band went along too. Currently, they have close to $4,000 for the custom, my current engagement ring and wedding band and my custom order. I have reached out to the 1-800 customer service number and have not heard back. I asked George to request his district manager Jay to call my husband and Jay has not called us back. This is absolutely ridiculous! This company is supposed to be professional and right now they seem like a bunch of crooks.
alejandra olivares
Excellent customer service! Everyone is so friendly and helpful! The whole team helped me get my dream wedding ring and band! For BOTH ME AND HUSBAND. Incredibly professional and knowledgeable. DEFINITELY 100% recommend.
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