4.4 – 37 reviews $$$ • Jewelry store in Jefferson County, New York
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Watertown Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Located In: Salmon Run Mall
Service Options: In-store shopping · Curbside pickup
Hours
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
Address and Contact Information
Address:
21182 Salmon Run Mall Loop W Space 110B, Watertown, NY 13601
Phone: (315) 782-5115
Website: https://stores.kay.com/ny/watertown/21182-salmon-run-mall-loop-w.html?cid=YEXT
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Kay Jewelers – Salmon Run Mall
With their signature “Every Kiss Begins with Kay,” phrase, you know you’re getting quality jewelry for all occasions. Kay Jewelers offers a wide variety of jewelry …
Review Summary
Rocky D
One of the best staff in the area.
Joseph Williams
Brought in a pair of matched pearls to have them set as basic earrings.
Bekah
I had a really wonderful experience shopping for wedding bands with my fiancé.
Jennifer Lynn
I had my jewelry stolen and needed a receipt to submit for insurance. Called the store as I now live out of state. I explained what happened and that I had terminal cancer and not able to travel. Two ladies were rude and refused to help me stating they can’t prove who I am and can’t give out personal info. I just needed a copy of the receipt. They told me I would have to go to a store of which I explained I do not live close to one (we are rural). Still refused. They want a terminal cancer patient to travel and go into a mall with a big crowd?! Insane. Or Lazy!!
Melena Johnson
I would give zero stars if I could. 5 years ago, we purchased my wedding set from this Kay Jewelers for $3400. Today, after having my warranty updated at Kay’s (both in NY and GA) every 6 months for years, I had my diamonds tested at a local jeweler while I waited for a ring to be sized. My main diamond and most of my band diamonds DID NOT READ AS DIAMONDS. When tested, they read as sapphires. We were sold and paid for a diamond wedding set. My friend also had diamonds tested (bought at Kay Jewelers in New Jersey) and they ALSO READ AS SAPPHIRES. Do not buy here or at any Kay’s. Unless you want to be ripped off.
Rocky D
One of the best staff in the area. Knowledgeable, friendly and helpful. Cannot ask for better service, thanks a ton. Highly recommend.
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