3.3 – 66 reviews $$$ • Jewelry store in the Westmere, New York
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Albany Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Located In: Crossgates Mall
Service Options: In-store shopping · Curbside pickup
Hours
| Sunday | 11AM–5PM |
| Monday | 10AM–5PM |
| Tuesday | 10AM–5PM |
| Wednesday | 10AM–5PM |
| Thursday | 10AM–5PM |
| Friday | 10AM–5PM |
| Saturday | 10AM–5PM |
Address and Contact Information
Address:
1 Crossgates Mall Rd B225, Albany, NY 12203
Phone: (518) 456-1101
Website: https://stores.kay.com/ny/albany/1-crossgates-mall-rd-.html?cid=YEXT
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Kay Jewelers locations in Albany, NY
Kay Jewelers locations in Albany, NY. … 1 Crossgates Mall Rd.B225Albany, NY 12203. (518) 456-1101(518) 456-1101. Open Today: 10:00 AM – 5:00 PM.
Review Summary
Leanne Dombrowsky
I highly recommend this location and her service.
Jeremy Swift
The staff was extremely helpful in finding that one special piece.
Swetha Namburi
Which is why I had to experience the lack of management in Customer Service.
Jamie Spraker
I bought a watch at this place and they won’t return it. It was pre-owned they never told me about it. They also altered it and won’t return it because they’re claiming it’s altered when they had to have the watch fit my wrist. I was well within my 30 days on the receipt. I feel like it was a fraud I had the wrong SKU number than the original watch.
Ashanti Mayo
Store manager, V, very professional and personable. Very pleasant shopping experience.
Alfredo Rivera
The store manager Mystique made my entire visit fantastic from start to finish. I went in in a very bad mood and she had me leave the store laughing and in a totally pleasant mood. I will always return to this Kay Jewelers because of her.
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