Namesake retailer showcasing the designer’s chic, upbeat handbags, womenswear & accessories.
Located In: San Francisco Premium Outlets
Service Options: In-store shopping · Curbside pickup
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 10AM–7PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | Closed |
Address and Contact Information
Address: 2920 Livermore Outlets Dr Space 220, Livermore, CA 94551 Phone: (925) 455-1180 Website: https://www.katespade.com/stores/us/ca/livermore/2920-livermore-outlets-drive?utm_medium=organic&utm_source=google&utm_campaign=stores
Photo Gallery
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Review Summary
Alejandra Borjon
Lots of options, great prices and amazing service.
Heguang Liu
This staff should be fired ASAP!!!
Josday Espinoza
I had a very bad experience with management at the Great Mall Outlet.
Josday Espinoza
The supervisor Mary Jane was sooo helpful.I was returning a purse I had purchased last year at a different Kate Spade Outlet in Milpitas, Ca and since I didn’t have the receipt and the cashier did not take my email information, the associate from the Great Mall was giving me a hard time and would not let me return or exchange my purse that had discrepancies and was under warranty.I did everything in my power even got my back statement and yet he, David, would not exchange my item. I had a very bad experience with management at the Great Mall Outlet.I ended up going to the Kate Spade Outlet store located in Livermore, Ca and I spoke with Mary Jane, supervisor, and with no hesitation, she helped me and allow me to get an exchange/credit for what the present value of the purse was.Her and her work staff were very helpful and made me feel comfortable and secure as a Kate Spade customer should be.I am very grateful and appreciative for believing in me and helping with the issue I had with my purchased item.Thank you again Mary Jane!!! You are awesome!!!
Cindy Wang
The girl at register seems new. She doest really know how to do a return. She kept asking her co worker to help. But the co worker wasn’t willing to help. She just said “just don’t click that ” “or go to that page” and kept walk away. And leave her have no clue how to do the next step.I’ve been standing there for 40minutes, staring at new girl that has no clue how to do a return.The manager saw I’ve been standing there for such a long time, but she was just texting on her phone at the front door without offering any help.Finally the Co worker realized it has been too long and step in and help. After 10 more minutes, she couldn’t figure out how to do return either. Finally, she went to the manager and ask for help. The manager came, and the return was process with only a minute.Basically… I stood there almost a hour, watching them clicking on the register with no clue which could have been finished in just few seconds.The manager could have just come over and teach her employee how to do return.Not just stood there and watch a customer standing there for an hour without caring anything , until an employee came to get her.This store really need to work on Team Work.They seems like they only care about their own sale, and not willing to help each other.
Gilberto Vasquez
This place has awesome purses for females. I purchased one for my wife and she was absolutely surprised at such beautiful choice I made for her for our anniversary. Thank you..