3.6 – 448 reviews • Medical center
Your health and safety are always our top priority. To help you protect yourself and your loved ones, we’ve gathered the most important information and guidance on the coronavirus and COVID-19. Go to our website. You have many ways to get care without leaving the comfort of your home – including an e-visit, phone, video appointments, and email. This allows you to still get great care while helping to address the community spread of COVID-19. If you’re concerned about your specific health condition, call 1-833-KP4CARE (1-833-574-2273) (TTY 711) to talk to a licensed care provider 24/7. For answers to your general questions about COVID-19, call our new information line for Kaiser Permanente members at 1-877-813-7297.
Hours
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
Address and Contact Information
Address:
10800 Magnolia Ave, Riverside, CA 92505
Phone: (833) 574-2273
Website: https://healthy.kaiserpermanente.org/southern-california/facilities/Riverside-Medical-Center-100062
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Review Summary
Jhenny Morales
People chatting, laughing and drinking coffee next door!
Abigail Ortega
This is the second time I’ve waited for almost an hour to get a room.
Breanna McMillion
Great nurses great doctors very efficient work environment clean and well kept.
Elizabeth Reza
I normally don’t have issues with the Riverside Kaiser but my last visit was awful. I understand everywhere is short-staffed at the moment so that’s why I was really patient when I went to urgent care. I waited over 2 hours in ultrasound and again, I was patient, didn’t complain. It was finally my turn to be called up when a lady complained for the 3rd time because she wasn’t priority and I got skipped just so she could be seen. Mind you, she didn’t wait nearly as long as I did but by all means she didn’t plan on being there that long since she had an appointment. I didn’t plan on being there either but I was pregnant and bleeding, yet I still waited patiently and couldn’t believe they skipped me because she couldn’t just wait for one more patient, which was me. After all that, I finally went back to urgent care to be told everything was fine and I could go home. The doctor didn’t even go in the room. She just opened the door to tell me. Two weeks later, I go to my appointment today in Ontario to find out my baby’s heartbeat was low when I went to urgent care in Riverside and to find out it now has no heartbeat. I was never told anything about the heartbeat being low when I went. I feel completely overlooked by Riverside Kaiser. Why was this something they couldn’t take a few minutes to sit down and explain to me? I already waited hours. A few minutes wouldn’t hurt them to explain to me what was going on but now I’ve missed misscaried and thought everything was fine as the doctor quickly told me.
Gulab Vasan
Best hospital.. they are so Strick in managing the COVID-19.. I wish everyone to be safe.. please wear your MASK
Kayla Cain
I have been seen by multiple physicians here, and have always had a great experience. Today was exceptional though, so I thought it necessary to review.Today I saw LVN Amy and Dr. Justin (I can give last names if requested) in Head and Neck Surgery. I was honestly extremely nervous for the minor procedure I had done, but LVN Amy did a fantastic job of calming me down, drawing laughter out of me, and making sure I was comfortable. Dr. Justin did amazing work by walking me through the process and procedure he was doing. I am so glad I saw them, and I would happily go back, should I send anything else.My sincere gratitude to these two!
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