3.8 – 20 reviews • Exercise equipment store
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Service Options: In-store shopping · In-store pickup · Delivery
Hours
Wednesday | 10AM–7PM |
Thursday | 10AM–7PM |
Friday | 10AM–7PM |
Saturday | 10AM–6PM |
Sunday | 12–5PM |
Monday | 10AM–7PM |
Tuesday | 10AM–7PM |
Address and Contact Information
Address:
455 Central Ave, White Plains, NY 10606
Phone: (914) 468-6556
Website: https://www.johnsonfitness.com/
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Review Summary
Rising Dragon Tattoos
A great place to get real exercise equipment.
Walter Ortiz
I’m sorry, but the customer service is trash.
Howard Gross
The treadmill was subsequently delivered and assembled with no problem.
Howard Gross
Purchased a treadmill about a month ago and was very satisfied with the process over the phone. The treadmill was subsequently delivered and assembled with no problem. There has been a slight noise since then but the customer service dealing with that has been very good.
H. Alexander Welcome
This is the worst shopping experience that I’ve ever had.I purchased a WaterRower rowing machine and paid Leisure Fitness to put it together.When using it, I would get cramps in my legs. At first, I figured that I was out of shape, and as I got in shape, the cramps would go away. I stopped using it.Eventually, I decide to buy a seat pad. I go to the WaterRower website and realize that Leisure Fitness put the SEAT ON BACKWARDS.I send them an email at the end of September. No one gets back to me.I call them and talk to one of the people who sold it to me. She tells me that the person that put my machine together had to be retrained. This means that THEY KNEW that there might be problems with the machines they assembled, but they never reached out to me to see if my machine was assembled correctly.In early October, I get a call from a manager from the Leisure Fitness in Westport, Connecticut who tells me that he’s working on my claim, and he’ll get back to me.I hadn’t heard from him on December 6th. I call. Someone tells me that he’s out of the office; he won’t be in until next week.I still haven’t heard from him.
Walter Ortiz
I’m sorry, but the customer service is trash. Clearly there’s no love here just random gear
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