4.1 – 222 reviews $$ • Department store in St. Lawrence County, New York
JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve been dedicated to providing our customers with unparalleled style, quality and value. Visit our JCPenney Department Store in Massena, NY and discover a wide assortment of national, private and exclusive brands to fit all shapes, sizes, colors and wallets.
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
Located In: St. Lawrence Centre
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 11AM–7PM |
| Saturday | 11AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 11AM–7PM |
Address and Contact Information
Address:
6100 Saint Lawrence Ctr, Massena, NY 13662
Phone: (315) 764-5244
Website: https://stores.jcpenney.com/ny/massena/clothing-stores-massena-ny-2460.html
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Review Summary
Robert jr
Great experience on this Thanksgiving day black Friday shopping
Mary Kay Smith
Great service and prices.
Harvey A Ward Jr
Wife says women’s clothing are overpriced poor women designed clothing!
causticism
Even though it’s inside a small and fairly dead shopping center, this JCPenny is still about the same as any other location. The only difference is that this one may be smaller compared to other locations.I normally order clothes online but I needed a dress shirt faster than it would ship. Walked in, found exactly what I needed. Staff was also very pleasant.Great place to buy clothing for sure.
Harvey A Ward Jr
Much improved! Mother’s Day jewelry dept gift specials saved my day Chinese made irked me. As only discounted and affordable merchandise.Wife says women’s clothing are overpriced poor women designed clothing! She wants downstate Macy’s type stock!And finally after all my past complaints the dressing room for sizing tryout is finally open! Don’t ever do that again in rural communities as the new clothing and shoe merchandise are often not the size they claim! Customer’s needs and wants always and always come first not corporate beancounters!Thank you!
Tim Brown
The last anchor in a dying mall. They carry some good brands, and if you catch a sale you’ll get a fair price. There always seems to be plenty of staff and the store is generally neat, but the racks are crowded together and you’ll have to work around some creative solutions to multiple roof leaks. Not many options in town, so they fill a need, but only just.
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