4.6 – 267 reviews $$ • Bicycle store in Irvine, California
Social Profile : 
We Make People Happy! Our Vision: We want you to love your cycling experience! Our Mission: To provide our clients and community with high quality products, sales, and service to meet all of their cycling needs. Our client advisors share a passion for cycling and are committed to bringing a safe, enjoyable riding experience to our community. Our Values: We take care of you PERIOD! Jax Promise: If for any reason, you don’t love your purchase, please bring it back within 30 days. We will refit it, adjust it, exchange it, exchange certain components, or give your money back. Jax Promise, 110% Guarantee & Famous 48
Retailer offering a range of bikes, cycling apparel & accessories, plus repairs & other services.
Located In: Heritage Plaza
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 11AM–6PM |
| Friday | 11AM–6PM |
| Saturday | 11AM–5PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 11AM–5PM |
| Wednesday | 11AM–5PM |
Address and Contact Information
Address:
14210 Culver Dr, Irvine, CA 92604
Phone: (949) 733-1212
Website: http://www.jaxbicycles.com/
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Review Summary
Rex McNamara
Competitive prices, great selection and outstanding service.
Oscar Gonzalez
Prices are standard and competitive for this area.
Erik Halvorsen
Excellent product knowledge and quality workmanship.
Joe Testerman
I’ve now purchased 5 bikes from Jax Bicycle Center in the last 3 years, Yesterday I picked up a bike to use as a dedicated trainer with my Wahoo Kickr and also got a Trek Verve+ 2 for my wife. She absolutely loves her new bike.Chris was the store associate that assisted us yesterday and he provided outstanding service which included calling me to let me know the trainer bike I was looking for was now available due to another customer canceling their order. My experience at both the Long Beach store and now 3 times at the Irvine store has been exceptional. I wouldn’t consider going to any other bike shop because Jax is the best.
Behnood Baghbanian
I am extremely pleased with Jax bicycle’s service and delivery of my first ever newly purchased bike. I have recently put in an order with Jax about 2 or so months ago. Unfortunately, there were some issues with the delivery and availability of my original order which I believe was out of the hands of the guys at this place. The availability issue was due to Trek Bicycle not making that specific color anymore since they were rolling out 2021 models, therefore my order had to be cancelled with Jax. I’m not gonna lie I was quite frustrated and contacted Jax customer service and was able to get in contact via phone and email with the CEO, super nice and friendly guy. Dave Hanson, the CEO, empathized with my frustration and was willing to offer a $50 Jax accessories credit as well as an order for a new bike with zero deposit. I would say, there are not that many CEOs that I know of that would easily get in contact in a very timely fashion with their customers and make sure their issues and frustrations are resolved, specially during these unprecedented times. I put in an order with Dave for the 2021 model with a color that was even better than the 2020 model that I liked and even had a mixture of the 2020 model Marlin 5 green color in it. I just took delivery of my bike two days 4 days ago, and I have to say it was definitely worth the long wait! I love the color of this bike and the attention to detail on the paint job of this Marline 5 as well as the VIP customer service and delivery I received from the guys at Jax Bicycle.I highly recommend these guys and the hard work they do everyday to make sure their customers are satisfied with their purchase and service.
Robin Weirich
I came in to buy a bike for my kid during the busy holiday season, with only days until Christmas. Jax had the bike I wanted in stock & somehow managed to build it it time for me to pick up Christmas eve. The wonderful sales rep, David even helped me load it into my truck in the pouring rain. These guys are awesome & definitely go the extra mile for their customers! Great experience all in all
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