4.7 – 41 reviews • Jewelry store
Each piece of jewelry we create is inspired by the most precious things in life: love, family, friendship and faith. Our charms, rings, necklaces, bracelets, earrings and other jewelry is still designed and produced in our Texas Hill Country workshops–not far from where James Avery, our founder, started in the summer of 1954. Today you can experience James Avery Artisan Jewelry for yourself in our store in Cielo Vista Mall in El Paso!
Family-owned jewelry chain for house-brand charm bracelets, rings & more in sterling silver & gold.
Located In: Cielo Vista
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff get temperature checks · Safety dividers at checkout ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
8401 Gateway Blvd W b02, El Paso, TX 79925
Phone: (915) 771-7687
Website: https://www.jamesavery.com/store_locations/james-avery-at-cielo-vista-mall?utm_source=GMBlisting&utm_medium=organic
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Review Summary
J Engbrecht
The employees were very nice, professional and attentive to our customer needs.
FERNIE EGURE
Great staff, really friendly and helpful
Daniel Leyva
Great customer service, very helpful!
Nomi P
Immediately upon entering the store I was greeted and asked if I were looking for something special. I stated I wanted my bracelet cleaned as well as adding a new charm. With the gentleman’s help, I found the perfect charm. He cleaned my bracelet, and within 30 minutes my bracelet had a new charm. The service was excellent and that’s definitely something rare when it comes to Cielo Vista Mall, luckily James Avery strives for impeccable service thank you, I will definitely be shipping there again soon!
Kim Torres
10/10 Costumer service was amazingly good! I had the best experience here. I bought this bracelet and charms on their website (One was a gift actually) and when they arrived I took them to the James Avery on Odessa and they said it was gonna take 2 weeks for it to be assembled! I wasn’t going to wait that long for my charms to be put on the bracelet so I waited and her in the one at Cielo Vista took about an hour to be ready. I went to other stores while they polished, cleaned and assembled my bracelet and well, it was free and now I can wear it everyday! The material is sterling silver and I’m allergic to normal silver but this doesn’t make any allergic reactions or turns your skin green (is not cheap material). I recommend their jewelry since it doesn’t tarnish or fade even if your wear it every day. I just don’t recommend swimming with it because of chlorine and other chemicals might harm the shine on this (I had to get it cleaned once because of this). I’m planning on filling the entire bracelet with charms but it will take time since they are 50$ or more… Worth the investment though! It’s beautiful and long lasting
J Engbrecht
My Wife was looking for something that she could wear that was not too flashy, but still looked great. The employees were very nice, professional and attentive to our customer needs. James Avery Jewelry has always had great quality stuff. Definitely going there again in the future.
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