Jacques Torres Chocolate – Upper Westside

  4.5 – 177 reviews  $ • Chocolate shop

Specializing in fresh, handcrafted chocolates using premium ingredients free of preservatives and artificial flavors. From sourcing the perfect cacao beans to techniques steeped in tradition, Master Chef and Chocolatier Jacques Torres combines genuine passion with handcrafted mastery to produce purely delicious, real chocolate. Located between 73rd and 74th Street.

European-style shop featuring its namesake chef’s chocolates, caramels, cookies & other sweets.

Located In: The Verdi

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–7PM
Friday10AM–7PM
Saturday10AM–7PM
Sunday10AM–5PM
Monday10AM–6PM

Address and Contact Information

Address: 285 Amsterdam Ave #1, New York, NY 10023
Phone: (212) 787-3256
Website: https://mrchocolate.com/blogs/locations/upper-west-side

Photo Gallery

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Review Summary

Karen Buck
Yummy chocolates and great staff.
Barbara Piermont
These mini confections cone with a rather hefty price tag for their size.
Candy Dato
The staff member who waited on us was a model of super customer service!!
Leila Novira
It was my first time going in to this specific store. I came in to the store a couple days ago to pick up some chocolate for a friend. There was one employee (Vanessa) & another man in the store. Vanessa was so sweet, extremely professional & helpful. She helped me pick out the exact chocolate I was looking for and went out of her way to make it look nice as it was a gift. As I was at the register ready to pay, the man that was in the store took that as his cue to walk out with two huge bags of chocolate. Vanessa while remaining very calm & professional excused herself & bravely went after the man to get the chocolate bags back. She came back with the bags & finished helping me at the register while remaining very professional, calm & positive. It was so impressive! She was so quick to respond, while remaining calm & collected. Did I mention she was the only one working in the store at the time? That woman deserves a raise ASAP! Oh & the chocolate was delicious, I got the pistachio dark chocolate for my friend & the chocolate covered almonds for myself. I will definitely be back! The customer service is outstanding.#GiveVanessaARaise
Ask Imee
One of my favorite thing to do around Manhattan is to check cafes and chocolatiers for a delicious hot chocolate. This place truly and honestly make the best. I tried their classic hot chocolate and it was perfect! They use 60% chocolate which makes their hot chocolate very tasty. Not too sweet and not too thick either. I was amazed! Service was very quick.They only had 2 small tables so don’t count on being able to sit down to enjoy your drinks. Other than that, this place has a lot to offer to its customer. It is accessible to subway and other public transportation. Definitely a place to patronize. ❤️
Lynn Coe
Amazing chocolate bars!! We love their milk chocolate bars, and caramel chocolate. So delicious!!
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