Located In: Napa Premium Outlets
Service Options: In-store shopping · Curbside pickup
Health and Safety: Staff wear masks ·
Hours
| Thursday | 11AM–7PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
Address and Contact Information
Address: 867 Factory Stores Dr, Napa, CA 94558 Phone: (707) 252-6774 Website: https://stores.factory.jcrew.com/us/ca/napa/867-factory-stores-drive
Photo Gallery
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Review Summary
Renee Bledsoe
Very good sales…nice colorful Fall sweaters!!!
Cyn S
The worst customer relations I have ever dealt with.
Sharon Green
Great store,staff,and merchandise
Renee Bledsoe
Very good sales…nice colorful Fall sweaters!!!
Cyn S
Do not ever buy shoes online with J Crew Factory. You cannot exchange or return them. Their sizes are not true to size so even if you order your true size you will get shoes that don’t fit. Suede is bad quality it stretches after several hours of wear and if you have even stepped outside ounce they are not returnable. The worst customer relations I have ever dealt with. Offered NO options, NO solutions other than buying another pair!!!! Do not ever shop for shoes there. Extremely disappointing .
Neal Minjock
J.Crew Factory is good little clothing store