J.Crew

  4.2 – 26 reviews  $$$ • Clothing store in Thousand Oaks, California

We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Chain for classic, stylish apparel, shoes & accessories for men & women (some have kids’ clothes).

Located In: The Oaks

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Staff wear masks · 

Hours

Thursday11AM–7PM
Friday11AM–7PM
Saturday11AM–7PM
Sunday11AM–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM

Address and Contact Information

Address: 452 W Hillcrest Dr, Thousand Oaks, CA 91360
Phone: (805) 230-2697
Website: https://stores.jcrew.com/us/ca/thousand-oaks/452-w-hillcrest-drive

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Review Summary

Ryan Gallagher
Good for business attire or everyday work related clothing for men and women.
Mimi U
Staff is very helpful at this location.
nameless commenter
Super unhelpful and horrible quality clothes.
Wendell Parker
They had great dresses on sale. I’d say that this is a place you definitely need to check out!!
Nadine LLanas
Came in for Holiday shopping and the place is a mess and no sales associates on the sales floor to assist in anything. No sizes available on the sales floor for men in Large and finally I spotted a sales associate who was hiding behind the table I asked her for help with size and every time I asked for one item she would disappear for a long time and then say it’s not available in stock and then every time we ask for something that’s marked down she kept saying that nothing that’s marked down on the sales floor is available in in the back but then she would not try to offer any help actions my frustration got really big and I went to the store manager and I told him what was going on. Explained that I can’t find any sizes on the sales floor and that his inventory seems like it hasn’t been replenished all day. I explained that I couldn’t get help on the sales floor and that I am trying to get my shopping done. This manager really needs to go! I truly believe Now Itgat the reason why this managers employees are calling off on him is because of his very bad attitude. He didn’t offer assistance and wasn’t apologetic. It is clear that he doesn’t want to take accountability for anything! We already had $ 500 worth of merchandise that I found in my own that I weaned toPurchase that I felt that he didn’t deserve my business and I walked out!My advice to this manager is to get your store and your team together and offer some motivational things for your employees to show up to work and hold yourself accountable to your leadership duties as well as a positive attitude goes a long way!
Elaine
AMAZING SERVICE from the Thousand Oaks Jcrew. Frank was absolutely incredible. Great service that he provided especially during the holiday season is so hard to get. He not only helped me find the item I was looking for he also took the time to give me great styling tips. AWESOME AWESOME AWESOME.
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