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Heart of Harlem Veterinary Clinic is a state of the art loving pet care facility. We are committed to help clients provide a long and healthy life for their pets. We achieve this by having a compassionate, knowledgeable and professional staff, utilizing the latest technological advances and implementing the foremost medical practices. It is our goal to educate and involve clients in a lifetime health care plan for their special companions.
Hours
| Tuesday | 9AM–5PM |
| Wednesday | 9AM–5PM |
| Thursday | 9AM–5PM |
| Friday | 9AM–5PM |
| Saturday | 9AM–5PM |
| Sunday | Closed |
| Monday | 9AM–5PM |
Address and Contact Information
Address: Door #1, 2143 Adam Clayton Powell Jr Blvd 2nd Floor, New York, NY 10027 Phone: (212) 280-3700 Website: https://heartofharlemveterinaryclinic.com/
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Heart of Harlem Veterinary: Veterinarians New York
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Review Summary
Anna Barbi
Very nice and clean place, staff is very friendly, great service all around.
Laura Parker
Wonderful office, very calming atmosphere with a hint of lavender scent.
Mila N
For dental cleaning, no food/water past 12am.
Trang Bui
It’s already a nervous experience to send my baby Dune in for rabies shot at the time like this. It was her very first time at the vet and she had to be by herself. But, when I came to pick her up, she had big smile on her face and that made her mama really relieved. The staffs are friendly, understanding and efficiently explained to me the procedures. They are communicative with any extra things I need to know. They reached out to me afterwards about her test result and check up on her healthy for any allergies. All in all, of course I don’t want to see them often but when I do, I know Dune is in good hand.
Julian Morales
Honest Review. I’ve been going here for almost 3 years. I mainly stayed because the doctors seemed very skilled and experienced. The quotes I received were sometimes questionable and high but for me personally I have pet insurance so I had the luxury of not worrying about it too much. In my previous NY vet I had similar things done for much less.Through the 3 years I’ve noticed often changes of the front desk nurses, so much so that I received a different person almost every time I called in. Very often when I came in someone else had to assist someone on basic things they needed to do on their computer. It was as if they were always training someone everytime I visited.A recent surgery that was scheduled was the last straw. It was made very clear to me that I can drop off my dog early on 3 separate occasions 2 times over the phone from the front desk and 1 time from the manager. All appointments are drop off early because of Covid and I made it clear that this what I needed to do and it was approved. The day I came to drop off the front desk nurse shut me out of the intercom without even letting me respond to her. They didn’t even let me in until they opened and visibly ignored me through their see through glass door. I explained that I had approval to drop off earlier than opening time and the front desk nurse had the audacity to curse at me and yell at me.That’s when I got loud and stood my ground. Was I in the wrong? Sure. But I am the customer in this situation, at no point on the job is it acceptable for the employee to start being disrespectful first. I’m not going to sit there and let her go off on me. This front desk nurse clearly knows nothing about basic customer service and she had a belligerent attitude with me out of no where from the start.The icing on the cake was after I brought it to the managers attention he had the audacity to say I was lying about approval to drop off early and her front desk attendant was not being disrespectful. I literally have it recorded in my calls where someone says it’s ok for me to drop off at an earlier time.The manager may respond to this and reiterate that this is a lie or say that his nurse did nothing wrong. I have recorded evidence and I’m not the type to disrespect someone first. I’ve never had a situation like this in my life where I bring up a clear and obvious concern and the company blatantly lies to out the customer.I have integrity, I’m a army veteran. My dog is a service dog. I don’t recommend giving this veterinary any money. While there doctors are skilled for appointments and operations. The reviews on google alone (let alone other sites like Pinterest) clearly show a slow downhill trend in positivity. There’s very recent reviews of 1 star that are becoming common about the service this place gives.Internally there must be something wrong since they replace nurses so often. When I first started going here 3 years ago the average google review was 5 stars and now it has dwindled down to a 4.5 – 4.4.
Natalia Solano
Excellent, friendly staff. They took the time to answer all my questions and were kind and loving to my fur baby. Love them!