Hampton Hearth Shoppe

  2.9 – 13 reviews   • Fireplace store

Service Options:  In-store shopping · Delivery

Hours

Tuesday9AM–5PM
Wednesday9AM–5PM
Thursday9AM–5PM
Friday9AM–5PM
Saturday11AM–5PM
SundayClosed
MondayClosed

Address and Contact Information

Address: 22 W Main St, Southampton, NY 11968
Phone: (631) 283-4852
Website: http://www.hamptonhearth.com/

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Related Web Results

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Review Summary

jorge calderon
Great service im not sure why there are bad reviews here.
Corey Gelman
She said her pricing had changed during the time that I ordered.
Elisabeth Hildebrand
Top quality product and installation.
Eileen Simon
Reviews of this store seem to fall into extremes. Unfortunately our experience was negative. We made an appointment to diagnose the problem with a two-sided gas fireplace that hasn’t worked since we bought our house a few years ago. Scheduling was a nightmare, with excuses about not having enough staff and a new employee making a mistake. Finally a technician went to the house and his diagnosis was that the fireplace was burned out and broken, which was obvious to everyone. He made zero effort to offer solutions. He said the store would be in touch. They weren’t. Several phone calls later and we got a cryptic message saying they couldn’t find a replacement unit. I called and spoke to someone who promised to look into it. Never got a call back. This has been going on since November. They make clear that they have no interest in customer service. Go elsewhere.
Elisabeth Hildebrand
In Fall 2014, I did extensive online research and shopped around at several Suffolk County dealers for a wood burning stove for my modest cottage near the North Shore. After being given the Hey, little lady treatment by one dealer who assumed that my boyfriend would be doing all wood- and stove-related labor (this dealer’s shop has since closed), and a wildly overstated price by another dealer (who is still in business), I called these folks in Southold. They were courteous and respectful and took the time to understand my priorities, both practical and financial. Bryan was very upfront with me about procedures and costs, and gave me an estimate that was both reasonable and accurate. The installers came on time, did a beautiful job (no scratches on the floor or anything! nicely integrated chimney with roof and interior ceiling!) and did not leave any mess behind them. I couldn’t be happier. The stove is now 1.5 winters old and there is a roaring blizzard out but I am snug and warm in here. Top quality product and installation. The stove is a Hampton H300. Thank you guys for a great job!
Ashlee Denninger
They are very helpful and knowledgeable! They go above an beyond to assist the customer!
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