Grand Seiko Boutique

  4.8 – 29 reviews   • Watch store

Located In: The Rodeo Collection

Service Options:  In-store shopping · In-store pickup

Hours

Thursday10AM–6PM
Friday10AM–6PM
Saturday10AM–6PM
Sunday12AM–5PM
Monday10AM–6PM
Tuesday10AM–6PM
Wednesday10AM–6PM

Address and Contact Information

Address: 439 1/2 N Rodeo Dr, Beverly Hills, CA 90210
Phone: (310) 724-8170
Website: https://www.grand-seiko.com/us-en

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Review Summary

Oliver Tennant
I dealt with Xavier and could not be happier with my experience.
Javier Rodriguez
Went in to get a bracelet adjusted and was treated very well.
Caleb Rogers
, and other similar price point and market brands.
Yantsey Tsai
Really awesome boutique and staff. I dealt with Eric and Alexander, who were friendly, professional, and knew a lot about the brand. I ended up getting my first GS piece from this store. It was also cool to learn that the Beverly Hills boutique had priority shipments from Japan out of all of the US.
Caleb Rogers
The grand seiko brand encapsulated perfectly in a boutique – I don’t mean because it’s a grand seiko shop, I mean everything about the experience of buying a watch from the shop is reflected in the value of a grand seiko watch compared to rolex, omega, and other similar price point and market brands.I was interested in getting a sbga413, the Sakura dial spring drive watch. Something like 4 months ago I let Grand Seiko @ grand seiko dot com or some other ridiculously vague sales funnel entrance know. Within two messages and a day they put me in touch with this boutique, who answered every question I had an expressed genuine interest in why I was drawn to this watch (romantic memories of japan in sakura season, what else?). There wasn’t any pushiness, the whole experience was one where they simply had solutions to my problems. Oh, you’re in San Francisco? We could always just ship it to you in insured mail. Thinking of coming down? We’re at this location, these hours. Worried about us selling out? Well we possibly won’t, but you could always drop a refundable deposit… Etc. A calm and confident brand, with calm and confident salespeople. I was in that game, I know (or at least knew back in the day) all the tricks, these guys were as smooth as butter.My main guy was Xavier. Dude’s young so I dunno what they’re doing over at grand seiko training rooms but he knows his business. Responsive, available, courteous, interested.Coming into the shop itself was the highlight of my month, which I get is kinda depressing but covid y’all. Speaking off, they were masked up, which again is depressing that I have to point out, but LA is apparently full of crazy people that believe a pandemic is a global conspiracy or something?Me and 4 travel partners were instantly made welcome. All I had to do was tell them my name and Xavier was already getting the watch out. I think he had it in my hands in 30 seconds flat. I hadn’t even pulled the credit card out and he’s saying put it on, try it on, it’s yours! Smoooooth. The girls I were with weren’t in the watch game at all but he and the other dude kept them entertained while I drooled all over the counters. It honestly just felt like hanging out. Even when another customer came in to split the staff attention, they were engaging us with each other. Grand seiko club, eh?Casual, confident. Excellent japanese whiskey from a dixie cup to celebrate the payment going through. A patient fitting process that listened to my preferences (some people like a little dangle in their watch, not me).No games. Afterwards we visited a couple other shops. The Panerai people were polite but aloof, the ALS shop was appointment only, hublot didn’t seem to realize they were watch salespeople, rolex… Forget about it.No waitlists. Refundable deposit to hold a watch. You see something you like, they happily take your money and give it to you. The dial work is unmatched – they make rep rolexes you couldn’t ID if you had a microscope, I should know, I’d been walking into boutiques with a rep daytona for months – that’ll never happen for the snowflake, sakura, and other sick dials GS is coming out with. Spring drive is unbeaten by switzerland. QA is perfect. And all that for the prices GS charges? Come on.Anyway we had a great time, and I’m loving the new watch. It’s kinda scary, I find myself browsing through their GMTs lately…
Richard Klein
I want to take the opportunity to acknowledge and thank Alex one of the terrific staff at the Grand Seiko Boutique in Beverly Hills. After recently learning about the Grand Seiko brand, my son and I ventured to Beverly Hills to see the watches in person. Alex was extremely knowledgeable about Grand Seiko (as well as other major luxury brands) and happily spent a significant amount of time showing us the entire line including several special limited-edition watches. I bought a Spring Drive watch that day and recently purchased a Hi Beat. I guess I’m hooked. Highly recommend you seek out Alex for his expertise, no pressure style and generous spirit.
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