In 2001, GotPrint started out as a small, family-run business in Toluca Lake, California, with a goal that would soon become a tradition: to provide fast, economical, and convenient service without sacrificing quality. In no time at all, this steadfast tradition helped us evolve into a continually growing and dependable company. Today with over 500 employees, we are able to cater to our growing customer base, while providing quality service and products at cost-effective prices.
Located In: Burbank Airport Commerce Center
Service Options: In-store pickup · Delivery
Hours
| Thursday | 8AM–4PM |
| Friday | 8AM–4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM–4PM |
| Tuesday | 8AM–4PM |
| Wednesday | 8AM–4PM |
Address and Contact Information
Address: 7651 San Fernando Rd, Burbank, CA 91505 Phone: (877) 922-7374 Website: http://www.gotprint.com/
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Review Summary
Arvin B
Ordered 1,000 new business cards and GotPrint was able to give a great price!
Lauren Lopez
Nice products & pricing, customer service needs improvement.
Tony Ray
They promised to discount code but when I tried to use it it did not work.
Charles LaBonge
EDIT: It is important to note that I have printed cards, with logos on them, two times prior to this instance. Funny how they say there are copyright issues AFTER they already took my money and printed the job. Their initial email when I first filed the report told me I uploaded the proofs wrong, nothing in regards to copyright issues. Again, like others have said on here–this company refuses to take accountability for their small mistakes.I have had success using GotPrint in the past, so much so that I made a bulk order with them. When I received the product, it was cut very off-center. I filed a report asking if they could reprint it, and they insisted that the proofs I uploaded were wrong—like many others on here have said. I made sure that the proofs were centered before I placed my order and they still came out like this. The customer service representative doubled down on my error, when I can say wholeheartedly that I uploaded the proper files from the templates they provided. If you can afford to take your business elsewhere, I advise you to do so, it’s not worth the headache.
Amy Dumas
I was looking for a company to make monthly orders. The first month I liked the quality of the upgraded paper and finishes I chose. I ordered the next 2 times and while they do offer unbeatable prices, they pad out the shipping costs so much that they are actually more comparable to the other national printers out there. When my ordered hadn’t arrived on time I contacted customer service. After looking into it I was told there was a problem with the placement of my designs in the upload and the order had not even been started. No one contacted me about this. In both the app and online order status there were no notifications. They sent a vague note about how to change the upload files saying they attached pictures of what was wrong. They did not. I wrote them back about my time sensitive order and that I needed further assistance and received no reply. Instead of spending more time trying to make it right o had to rush the order with another company. Never again. Heed the other reviewers. You do not want to encounter customer service- good luck to you if you choose to use them.
Tony Ray
The printing that was done by got print was very unsatisfactory the post cards that were printed were printed and not centered. The original file was Centered. They promised to discount code but when I tried to use it it did not work. I spent more time on the phone talking with them in regards to reimbursing me my money then I spent more time on the original order it was worth. They promised to call back and no one ever call back over countless phone calls. I was very unsatisfied with the printing that they provided the service that they provided and my overall experience with got print. My opinion is that you should think twice before doing business with Got print they are very unprofessional. They were very unconcerned with my money that I spent or my business that I did with them with unsatisfactory product. Beware do not do business. With got print. I give them a F. I still have not been reimbursed my money.