Service Options: In-store shopping · In-store pickup
Hours
| Saturday | 8AM–5PM |
| Sunday | Closed |
| Monday | 8AM–5PM |
| Tuesday | 8AM–5PM |
| Wednesday | 8AM–5PM |
| Thursday | 8AM–5PM |
| Friday | 8AM–5PM |
Address and Contact Information
Address: 4130 Dowlen Rd, Beaumont, TX 77706 Phone: (409) 899-4434 Website: https://www.goodyearautoservice.com/en-US/shop/TX/Beaumont/000904234-77706-6851
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Review Summary
Guillermo Verdeja
Friendly staff quality work clean place
Alex Manning
All in all, really great customer service, really easy experience!
Nofil Barlas
Took them 3 hours 15 mins to do an oil change.
Alex Manning
I went in to have two of my tires looked at an an oil change done. I was first greeted and helped by Ryan who did a great job in going through my options with me as far as my tires and oil change options go. Once the tires had been repaired/ replaced Carl took the time to show me where my tires had been damaged and educate me on why one of them had to be replaced instead of just fixed. I appreciated them taking the time to show me exactly what was going on with my car. All in all, really great customer service, really easy experience!
David White
To whom it may concern,On April 21st I experienced a blowout from a pothole on I-10 on the east side of Beaumont. Luckily I have run flat tires on my corvette so I didn’t experience damage to my rim and could still travel approximately 50 miles on the tire. I called multiple locations around the immediate area including Chevy dealerships, but none of those places had my size tire in stock. When I called The Goodyear store at 4130 Dowlen Rd, Beaumont, I was lucky enough to speak with Jarred. I told Jarred about the tire and the situation I was in with being unable to locate one in the area. I also explained the need for it since I was heading out of town and had reservations for that evening. Jarred took time to listen and said he would try to locate a tire for me but since it was close to closing time, he wasn’t sure if he could get it on this date but would definitely have it by morning. Given that other places said it would take 2 to 3 days to get the tire for me, Jarred’s option was the best and only plan for me since the Goodyear store was just under 40 miles from my location.I drove to the Goodyear store and met with Jarred upon arrival. He took a look at the tire and then offered options to save me money on another brand since a tire match would be very expensive. I appreciated his help to save me money but I opted for the matching tire instead. When I asked what time it would be ready in the morning, Jarred told me that he was getting the tire right then and there even though it was approximately 4:30pm, 30 minutes from closing. Obviously I was extremely happy to know that I would be back on the road shortly and I offered to buy a dinner for him and the employees who would be working on my car. Jarred simply replied “No thank you, that’s our job”. Before I knew it, the job was completed and I was paying for the amazing service. I offered dinner to the guys one more time as a thank you however I was told the same thing. So the least I could do was to take the business cards and write a thank you email to describe my experience.I truly believe that most places would not have gone the extra mile and stayed late to get someone back on the road so quickly. The great service and experience I encountered there changed the grim outlook of my long weekend back to positive. Now I am confident that in the rare case of another mishap going out of town, I know I can rest assured that I’ll have all the help I need with just a phone call to your store.Thank you,D. White
JumpStyleHinesville
Carl and jerry were the incredibly helpful and courteous. this is hands down the best repair experience I have ever had in the life. the service was quick and efficient and I couldn’t happier!-blessings