Hours
| Friday | 10AM–5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10AM–5PM |
| Tuesday | 10AM–5PM |
| Wednesday | 10AM–5PM |
| Thursday | 10AM–5PM |
Address and Contact Information
Address: 280 S Locust St, Pomona, CA 91766 Phone: (909) 397-0042 Website: https://frontier.com/
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Retail Stores in California – Frontier Communications
Hours: Monday–Friday, 9:30 a.m.–5:30 p.m.. Address and Phone: 280 South Locust Street Pomona, CA 91766
Frontier Communications Premier Store – 280 S Locust St …
Frontier Communications Premier Store at 280 S Locust St, Pomona CA 91766 – ⏰hours, ✓address, map, ➦directions, ☎️phone number, customer ratings …
FRONTIER COMMUNICATIONS – 280 Locust St, Pomona, CA
287 reviews of Frontier Communications “This is the worst company for customer service i was on the phone for 1 hr asking to change my due from 25th to 27th …
Review Summary
Hui Zhao
Technician did his work so quickly that I even gave him $20 tip.
Brian Hopley
Like an idiot I cancelled my existing service and I now sit without a service.
Eastern Art
I don’t want give any star to them, bad customer service and high price!
Ana Segovia
Where to start….i’ve had Fios for 4 years before, the problem with them is the billing, then i got a different internet company, they were slow, so i changed to Fios because i needed fast internet for work. However, the same problem happen, the bill kept increasing for basic cable and 200 mghtz speed. After 3 years i got fedup with the increasing price, my last bill was of $177 !I called to cancel cable on 3/22/21 and asked for boxes to return equipment, nothing happen, then i called on 4/5/21 to cancel internet and asked again for boxes to return equipment…the i called again today because they are charging me for a full month of internet service when i had it only for ten days!! I spoke to: Ray, Mike, Olivia, and Jose….none of them know what the hell they are doing!! Their customer service is one of the worst i have seen…one star rating is been generous.I still have their equipment. And no resolution yet.
Sean Yue
they just over charge you, once you open account with them. 1, can not drop wifi router, can not use my own WiFi router. 5 bucks have to pay weather you like or not. it is wrong! 2, return 2 equipments, tv equipment return, where is address? where is box to return? is someone follow up this？broadband equipment return, where is the internet? what should I pay Internet for? or I need to pay 100 bucks to install Internet and buy the equipment, why you guys tell me when I open the account? 3，tax for 22bucks from just Internet service is too high! Why every month I always need to call this company! I am really tired.
Hui Zhao
Seriously speaking, Frontier internet was the worst one 7-8 years ago when I had, and still not better at this time:1. I do not recommend anyone to use it.2. Internet speed was not good3. Customer service is very nice only when you are an incoming potential customer. Otherwise, POOR!4. About 8 years ago, they made so many drilling in my house to route the cable wires5. This time, in 12/2020, after receiving 20 times of its flyers boasting their being great, I called them, and had the tech come in installing the internet. He showed me that Internet was working. After he left at 6pm just, prior to Christmas, I found that I did not have internet signal anymore. Technician did his work so quickly that I even gave him $20 tip. That’s night from 6PM to 10PM, I talked to three different technical support persons, after waiting and waiting for so long on the phone. None of these three technicians could not fix the problem over the phone. They asked me to call back to schedule a technician physically coming to fix the problem as they told me the router box in my garage is not functioning (Later on, I found out this is the old box that was used eight years ago, and the technician did not give me a new one this time). The customers service could not schedule a technician to come in until three days later. So, basically, I had to wait three days without internet. I waited a day or two, but the Christmas/New year are around, I decided to cancel the entire service and cancel the repair service. I called the customer service in the morning of the day that a repair persons was supposed to be here. They took my order. （ Needless to say, BUT the technicians still showed up in that afternoon. Broken communication within their company）.They ended up sending me a bill for $80 installation and $80 for the first month internet, which I never enjoyed (haha, they did not give me opportunity to enjoy it,right?). I wrote a letter to them after I get three BILLS and LATER I even talked to the customer service. Bad service, and bad conclusion: They still insisted on that I must pay installation and a month service. It is also worrisome to me that the customer service person could not confirm that I cancelled the service. She recognized I did not have service at all, but she said since it was installed, I have to pay for installation.