Floras Avenue

  4.8 – 28 reviews   • Florist

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Service Options:  In-store shopping · Curbside pickup · Delivery

Hours

Tuesday9AM–9PM
Wednesday9AM–9PM
Thursday9AM–9PM
Friday9AM–9PM
Saturday9AM–9PM
Sunday9AM–8PM
Monday9AM–9PM

Address and Contact Information

Address: 233 Main St, Huntington, NY 11743
Phone: (631) 385-0055
Website: http://www.florasavenue.com/

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Review Summary

Andy Alem
Quality ambience and elegant taste to floral arrangements!
Tommy Boston
She was able to capture our personalities and reflect them throughout her work.
Dylan Radler
Flowers were delivered on time and in perfect condition, and lasted all day.
Em
I’m a little taken back by the customer service they gave to me for the prices they’re charging. I called early this week to have an arrangement delivered today to my mom for her birthday (the reason this isn’t one star is because the flowers are so beautiful) but i realized at around 11am my card was never charged for the flowers.. I called and the young guy who answered the phone told me that they are doing renovations and they are busy. I understand but also, I wasn’t told that when I ordered the arrangement says prior and I’m unsure how that’s the customer’s issue. I then called back at 3pm because I still had not been charged and I wanted the flowers there by 4pm. The same guy answered the phone, “I told you earlier it’s busy here we’re doing renovations.” I’m really aggravated at this point because for an $18 delivery fee and a $75 arrangement I don’t know why it’s my issue that you are having renovations done.. if it was so busy why are you open and taking phone orders? The flowers are beautiful and my mom is very happy with them but I’m pretty disappointed with the customer service and I’m concerned if I didn’t call to check on them (twice) they would’ve gotten forgotten about during their “busy renovations.” I don’t think it should ever be the client’s issue that you are doing renovations. If I’m paying near $100 with tax for an arrangement I expect customer service better then 1800flowers. If the flowers weren’t so beautiful I would be asking for some sort of refund. ‍♀️
Natalie Trumm
I came in last minute for a bouquet in a vase and they gave me one of the most beautifully elegant arrangements I’ve ever seen!! Thank you so much for your artistic work! Definitely worth every penny.
India Kushner
EDIT: After leaving this review, they called and offered to cover the delivery fee. They also said that they made the arrangement bigger than it was supposed to be. They also apologized again, so I appreciate that and the fact that they followed up.I ordered an arrangement online for Mother’s Day and purposely chose the delivery date as Saturday in case the shop was overwhelmed that Sunday. Well, my flowers were never delivered so I called them the following Tuesday. They said it just slipped under their radar and offered to have them delivered that day. They didn’t offer a discount or partial refund at all. They just said Slip ups happen. As I paid $70 for the arrangement, I was pretty annoyed. Will NOT be buying from them again.
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