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Since 1946, Fletcher Jones has grown to be one of the largest and most respected family-owned automotive groups in the world. We pride ourselves on creating a superior customer experience leading you to the vehicle of your dreams. Our commitment is to our guests’ complete satisfaction every step of the way and more. View Our Vehicle Specials Today!
Service Options: In-store shopping · In-store pickup · Delivery
Hours
| Thursday | 7AM–8PM |
| Friday | 7AM–8PM |
| Saturday | 8AM–8PM |
| Sunday | 10AM–6PM |
| Monday | 7AM–8PM |
| Tuesday | 7AM–8PM |
| Wednesday | 7AM–8PM |
Address and Contact Information
Address: 3300 Jamboree Rd, Newport Beach, CA 92660 Phone: (949) 718-3000 Website: https://www.fjmercedes.com/
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Review Summary
AnDrew Pennington
Candy store, bring ur accountant!! 🙂
Rosa Cubero
Love the service the attention to customer is unmatched!
Cary Clayton
As usual, I got wonder service from Peter Dillon through the rest of the staff.
Austin Funk
Cannot recommend enough. Fletcher Jones delivers the customer service you expect from a Mercedes-Benz dealer. From how you are greeted the moment you arrive until you leave the parking lot, you are treated with excellent service.I have had particularly good service at the service department with Randy.Will definitely be returning!
Kevin Luong
Eric Gastineau was great! Me and my girlfriend wanted to check out Mercedes before deciding on what car to replace her highlander. The service was awesome and Eric was extremely helpful and friendly. He was kind enough to pull a showroom car out for us to drive and took us out on a great and scenic test drive. One of the best salesperson I’ve ever met. I would highly recommend!
Anthony Flores
I was visiting from out of state. I drove my AMG approximately 2000 miles to Orange County, California. I wanted to get an oil change and I was told that Fletcher Jones is the premier Mercedes-Benz dealer in the area.I made a appointment with Kim the day prior and showed up an hour early the next day. I was promptly approach by the Concierge Service team where I was greeted like a rock star and then they took several pictures of my AMG from all different angles to include under the under the hood with a iPad. Not sure why? A short time later I was consulted by Mr. Holsinger that I was a going to need a “A” Service in 65 days. So I decided to get that done. I was offered a Courtesy Car but I did not need one. While I waited in the Customer Lounge I noticed the dealership had a cafe so I ordered a coffee and a killer breakfast burrito. I walked around the dealership and enjoyed the “Petting Zoo” ( The new car showroom) and talked among the friendly staff there. I got a text from Fletcher Jones saying maintenance on my vehicle was completed and was being washed. In fact, all paperwork of work completed and invoice was texted to me. Once my car was washed the Valet offered me a bottle of water and I was on my way. My experience with FJ Motorcars was a pleasant one. If I decide to drive my AMG to California in the future I will be sure to stop by if schedule maintenance is warranted.