Located In: Plaza West Covina
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks ·
Hours
| Friday | 7AM–7PM |
| Saturday | 7AM–7PM |
| Sunday | 8AM–6PM |
| Monday | 7AM–7PM |
| Tuesday | 7AM–7PM |
| Wednesday | 7AM–7PM |
| Thursday | 7AM–7PM |
Address and Contact Information
Address: 1035 W Covina Pkwy, West Covina, CA 91790 Phone: (626) 343-5643 Website: https://local.firestonecompleteautocare.com/california/west-covina/1035-west-covina-pkwy/?utm_source=google&utm_medium=organic&utm_campaign=localmaps&lw_cmp=oloc_google_localmaps_maps
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Review Summary
Michael Alaniz
Amazed by the combination of service, pricing and professionalism.
Nunya Bizzwax
Needed a set of tires and an oil change, was able to get both at a great price!
Micheala Taylor
Got my car right in, serviced and gave me a discount for the wait time.
Hammer Bullet
Came in for alignment with apt, and walked in the middle of a extremely rude inpatient customer. Was very surprised how friendly and professional David was in handling the situation. I hope the supervisor and Firestone acknowledges that David is an important asset to this BUSSINESS. I will definitely make this location my store I recommend to family and friends. THANK YOU DAVID
Marlon Mata
Took my car in Wednesday afternoon to get it serviced oil change, tire rotation and alignment. Additionally, requested to take a look at broken car horn. Got a call back and was told that the clock spring needed to be replaced. I looked it up and the part cost $78 at Auto Zone and $86.41 at hyundaioempartsdirect.com. I was charged $149.00 for the part alone and charged $249.99 for the labor, an outrageously expensive ripoff.The worst of the experience is that I was called to pick up my car, then only when I got there was I told that my car key and fob was missing. Manager told me to give them 2 days to find the key. This was very upsetting as 1)I was not notified when the key was lost 2) Management refused to contact me back for the last 5 days and 3) Management refused to admit that this could of been done intentionally. This is very upsetting because my key was most likely stolen and management/firestone has refused to contact me to get me a replacement key and fob as well as re-key/re-fob my car. Since my key was tied with my address in the paperwork, someone with my key likely knows where I live.Picture is of temp key lock smith created.
Jessie B
Check engine light came on and battery died. Took in and they called to say it needed a coil and sparkplugs. Didn’t state price for spark plugs but they were more then the coil!