FedEx Office in Eureka, CA provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Hours
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
| Saturday | 10AM–6PM |
| Sunday | Closed |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
Address and Contact Information
Address: 2021 5th St Suite C, Eureka, CA 95501 Phone: (707) 445-3334 Website: https://local.fedex.com/en-us/ca/eureka/office-5108/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
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Review Summary
Katherine Jauernig
This place has the best customer service of any printing place I’ve been.
Colin Meyer
Kind staff, worth the drive from the other location that is just 7 miles away.
Seneca Brown
They argue with customers without even understanding what the customer wants.
Nathan Vanella
Josiah was excellent in helping me with my document. Went above and beyond in ensuring it was the best possible version it could be, and reprinted it multiple times to do so. 5 stars!
Katherine Jauernig
This place has the best customer service of any printing place I’ve been. Every time I go in I’m greeted with warm welcome. My request forgetting copies is never a hassle to them. Great business!
Seneca Brown
No wonder they have such low ratings! No wonder their store is always nearly empty. The manager and staff are badly in need of even the most basic customer service training. They don’t listen. They jump to conclusions without fully understanding the order. They argue with customers without even understanding what the customer wants. If you want to be treated poorly, this is apparently the place for it.The manager would be wise to remember these pearls of business wisdom:—————————————It costs 7 times more to convert a new customer than to retain an existing customer. The old saying the customer is always right makes for good business arithmetic.—————————————Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. ~ Kevin Stirtz—————————————“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” — Sam Walton, Make a customer, not a sale. ~ Katherine Barchetti———————————————Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer! ~ Gene Buckley—————————————Your most unhappy customers are your greatest source of learning. — Bill Gates—————————