FedEx Office in Monterey, CA provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Hours
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
| Saturday | 10AM–6PM |
| Sunday | Closed |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
Address and Contact Information
Address: 799 Lighthouse Ave Suite A, Monterey, CA 93940 Phone: (831) 373-2298 Website: https://local.fedex.com/en-us/ca/monterey/office-5140/?cmp=LOC-1001545-3-1-971-1110000-US-US-EN-GPLCOPYANDPRINT
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Review Summary
Aster Farwoods
Perfect corner store, less busy than 711
Patrick Kenedy
After a horrible, inconvenient customer service experience at the seaside store, I came to the store and was well taking care of. The manager, James?, Apologized on …
Mark Harmon
… because the paper can get caught in the conveyor belt. I get that so I decided to try my luck across the street at the UPS store. They said it’s up to me if I want to …
Bad Boyz
5:10 pm March 16/2021The guy and the girl were super rude, I’ve been going here for 10 years. The guy was so rude I went to the competitor across. Fedex just lost my business i went to ups across – much friendlier and customer oriented. The girl said it will be 24 hours to print a few pages. UPS did it right away. It’s not like the fedex people were busy the girl and guy were just being jerks.
Michael Rendon
I read another review here that says, customer service is not their middle name. This is true, these two clerks, one younger dark haired girl with below average customer service skills, which is to say, I expressed to here I needed help, all she could do is pointvthe screen andcread what the self service touch pad stated. The other older lighter haired woman was less than helpful. She said I had to wait for a code, I asked how long will a code take to get emailed to me, she stated that it could take up to two hours. I said I needed help now. She said, well you leave.I have been in customer service many years, in my opinion, an adequate customer service person will try to offer help; for instance, if she would have offered a personal customer service, if such a service exists at FedEx office, that would have been better. Instead the older light haired woman was indifferent. I suppose if anyone already understands how the inside of this fedex office works and doesn’t need customer service, then this office will do.On the other hand, if you need personal customer service, like people previously received before Covid 19, then avoid this location.
Geoffrey Gardner
Customer service and service awareness is not their middle name here. Today was just one more poor experience I had with a rather disorganized staff. Unless it requires only pointing and scanning an already labels package, these folks are over their heads. Today, I brought in a pre-labeled bag to send and additionally some paperwork that needed to be sent in a flat envelope. They scanned the bag and when I asked for an envelope for the paperwork they kind of chucked it across the desk at me. The gal then took the bag away but never returned to process my flat envelope. Instead she went on to another customer. I gave up and used the USPS Express Mail instead. At least the post office has a real line and organization.I’ve had about 2 good experiences at this location for every 10 times I visit.