Epiphany Bridal Boutique

  3.6 – 15 reviews   • Bridal shop

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By appointment only, we are located in Carmel-by-the-Sea. Epiphany Bridal Boutique is the only full service bridal salon on the Monterey Peninsula. We offer a beautiful selection of bridal, bridesmaid, mother of the bride, alterations and so much more.

High-end boutique featuring designer wedding gowns, plus bridesmaid & special-occasion dresses.

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Appointment required · Mask required · Staff wear masks · 

Hours

Thursday11AM–5PM
Friday11AM–5PM
Saturday11AM–5PM
Sunday11AM–5PM
Monday11AM–5PM
Tuesday11AM–5PM
Wednesday11AM–5PM

Address and Contact Information

Address: Mission St between 5th and, 6th Ave, Carmel-By-The-Sea, CA 93921
Phone: (831) 626-7700
Website: https://epiphany-boutique.com/

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Related Web Results

Epiphany Bridal Boutique

Welcome to Epiphany … wedding-dress-alterations-monterey-california.jpg … Words that we hear our ladies use after entering our little boutique: “cozy”, “so … Epiphany Boutique Carmel 5 Mission Street Carmel-by-the-Sea, CA 93921 …

EPIPHANY BOUTIQUE – 39 Photos & 63 Reviews – Bridal …

63 reviews of Epiphany Boutique “Epiphany is a great place to shop for bridal dresses. The woman who works here … Carmel-by-the-Sea, CA 93921. Directions.

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Epiphany Boutique is Carmel’s only full service bridal boutique. Recommended by “Here Comes The Guide” as Monterey County’s Best Bridal Store! Modern and  …

Review Summary

Nancy Balph
Christine and the ladies give excellent service.
Carol Oliva
Beautiful Gowns awesome customer services !
Maria Fernández
Expect bad customer service and a condescending attitude from these people…
Toni Little
Another sad review about the owner thinking she’s entitled to her no refund under any circumstance policy, which the law didn’t agree with today, just so you know. There’s a star here only because I can’t post without one…My daughter’s wedding was supposed to be in April this year, but the absence of a certain dress was the final straw in the decision to postpone. June 2020 and my daughter Said yes to the dress only to find out eight months later that the style was from 2018 and should have never been in the rotation for try-ons! Phone calls? Many voice mails from me, none from the owner.Feb. 1, 2021, the owner returns my daughter’s only voice mail six hours later and apologized for the late response, but she was sick the previous week. Mm, what? Anyway, the dress was discontinued and she had someone putting something together. It took her eight months to tell us this and 2-1/2 months before the wedding date. I left her my last message the next day, informing her that we weren’t given the choice of a knock-off, cancel that effort and to return the deposit within two weeks because, per her website, the dress was never ordered, which renders the no refund policy moot.Today a Small Claims judge in Monterey County ordered that she refund the deposit, court filing fee and service fee within 30 days or the next step is legal enforcement. Of course, she couldn’t be bothered to show up, so she’ll get a letter soon.
Tyler M
Buyer beware!!!I bought my wedding dress here off the rack. It was gorgeous. The woman who helped me with it was very nice.Fast forward to April 2020 and COVID is here. We had to cancel our wedding, but decided to still get married and just broadcast the ceremony over the internet to all the guests. Only problem… epiphany was closed due to COVID and still had my dress! We called multiple times, left messages, drove past the store to see if anyone was there… we couldn’t get ahold of anyone. No problem, these things happen. And after having to cancel literally everything else about my wedding, I was pretty flexible by this point! I bought another dress from Nordstrom and married my love :)But now, things are reopening and I FINALLY got ahold of someone at epiphany and explained my situation. The woman responded with we don’t give refunds. But wait… they held my dress hostage for my wedding and I couldn’t even get it! I tried to get ahold of them and got no response! I HAD TO BUY ANOTHER DRESS LAST MINUTE! Mind you, the dress I bought from them was off the rack so it’s not like they had to special order or ship anything. I tried explaining this to her but she held firm (in a rather rude tone) with her no refunds policy. So, I asked her if I could finally come pick up the dress and she said we’re not currently open. Like…what?! So now I’m out the money I paid and I still can’t get the dress! This is unreal…and probably legally actionable.Moral of the story… don’t bother with this place! They truly do not care about you or your wedding day and will rip you off if they have a chance!
Leigh Erickson
I hate to do this but the owner has given me no choice but to write a poor review for this bridal shop. I drove down to Carmel specifically since I called before hand and they said they had the dress I had so long been looking for. I showed up by myself, since it was a random weekday and was just on a mission to get the dress I wanted. After searching the entire store, thankfully the bridal assistants finally found my desired dress.After saying yes to the dress, they then called the manufacturer to place an order for the dress in my size since they were not willing to sell the sample they had in my size, no worries there. Apparently, the manufacture literally only had a size 12 left, I am a size 6. Initially I thought theres no way thats possible to size a dress down halfway- especially the delicate design of the dress I had. The owner of the store, who is a seamstress convinced me that it was totally possible to size a 12 down to a 6, and me being so desperate to find the one I was looking for, and not very knowledgable in the seamstress world- said OK, and paid to order the size 12 dress.Having been so excited that I finally found what I was looking for, I called a few of my best friends and family members and told them the story. Every single one of them had a jaw dropping moment and expressed their deep concerns to me that it was not a good idea. One friend even called a trusty seamstress in her city to run it by her- who also confirmed that was a hard NO.The day after I made the purchase, I immediately called the Epiphany Bridal shop, explaining that I was deeply concerned about the situation and wanted to cancel the order and look elsewhere for a better fitting dress. I spoke with the owner, and she said that if I was truly uncomfortable, she would stop the order.Fortunately, a week later after calling all over the Bay Area, I was able to find the same dress in my size. I immediately bought the dress from another shop without question, expecting I would get my money back from the initial size 12 order.Its been almost 6 months since this happened, I’ve called, left voice-messages and emailed with absolutely NO response.I realize I made a mistake by committing to buying this dress- however, cancelling the order in time (before it shipped) should allow me to get my money back. At the VERY LEAST, get the size 12 dress that I paid for in my hands, because at least I could try to sell it.I know these times are tough with COVID right now and small businesses are taking a hit but to at least have some communication with them would at least make a difference.Bottom line is, after this experience I feel as though I’ve been taken advantage of and do not recommend their services.
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