2.3 – 102 reviews • Optometrist
Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.
Health and Safety: Mask required · Temperature check required · Staff wear masks · Staff get temperature checks ·
Hours
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–6PM |
| Sunday | Closed |
| Monday | 9AM–7PM |
Address and Contact Information
Address:
809 Canandaigua Rd, Geneva, NY 14456
Phone: (315) 781-1162
Website: https://locations.visionworks.com/ll/US/NY/Geneva/809-Canandaigua-Rd
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Review Summary
Michele Farrell
… on hold till someone finally answered. The Geneva store was basically blamed for being short staffed and I was told to just walk in. I found out the phones are going …
Sariah Thomas
Fast service, nice staff, lower prices than walmart!
Julie Harris
Great Dr., great service from young lady who measured me for new glasses.
Nathaniel Feltner
Had to get an appointment for new Glasses..my old ones are getting tired..Great people to work with. I will have wait two weeks for my new ones to arrive so the lady took my current ones and cleaned them up and fixed the nose piece.As for all these negative ratings no idea where that came from. It’s a very busy busy store and it’s hard to pay attention to everything and everybody. Following the rules is one thing wear a mask….and be patient .
Kent Graham
STAY AWAY…Waited 2 hours to get safety glasses and the employee who helped me was too busy telling her co-workers about how bad it was to work vision works and she negotiated for more pay. She had zero customer service. I never got a call to pick up my glasses. I had to call a month later. When I arrived today they stated I got an automatic text. I double checked and never received. As I sit hear you can see what a mess it is. Go anywhere else..I ended up asking for a refund and did not take my glasses. I was told by the manager I was third up, two in front of me. After 4 where called in front of me, I ask when I was next. She started next and I asked what happen to bring third, she stated she messed up.I took the refund and left them with the new glasses.5/3/21 UpdateI went to Reed’s Eye Care in Newark and had a 11:30 AM Appointment. I received new lens for a pair of glasses and picked out new safety glasses and was done by 11:55am. I had 5 hours invested in Geneva Vision works and never received glasses.
Ron Brown
It took almost 2 hours to get glasses and the were told that the big sign saying buy one get one free didn’t pertain if you have insurance. I would give them zero stars if I could.
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