2.8 – 90 reviews • Optometrist
Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.
Health and Safety: Mask required · Temperature check required · Staff wear masks · Staff get temperature checks ·
Hours
| Monday | 9AM–7PM |
| Tuesday | 9AM–7PM |
| Wednesday | 9AM–7PM |
| Thursday | 9AM–7PM |
| Friday | 9AM–7PM |
| Saturday | 9AM–6PM |
| Sunday | Closed |
Address and Contact Information
Address:
3518 NY-281, Cortland, NY 13045
Phone: (607) 756-2751
Website: https://locations.visionworks.com/ll/US/NY/Cortland/3518-Route-281
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Empire Visionworks 607.756.2751 3518 State Route 281, Cortland, NY 13045. Monday to Friday 9:00 AM – 7:00 PM, Saturday 9:00 AM- 6:00 PM, Closed …
Review Summary
Gil Cummings
Very happy with my experience in this store. Love my new glasses and the staff was very helpful.
Susannah Short
… everything if they get left there. As previously mentioned, the store was packed & embarrassing me was completely unnecessary. Simply walking over & reexplaining the …
Jerry Falletta
… . My new frames will arrive within two weeks. The service at the Cortland store was very friendly and very efficient. I have been there in the past for repairs and …
Susannah Short
Uneven service. This store allows walk-ins & it was ridiculously busy for social distancing standards. They are not concise in their frame try-on (or should be Do Not Touch) policy. They hand you a tray & tell you to put frames in it. I misunderstood this policy. If you touch ANYTHING, it needs to go in the tray. Not thinking about it, I tried on a pair of frames & had a technician YELL across the store at me to get the frames off the wall because they’ll have to strip everything & wash everything if they get left there. As previously mentioned, the store was packed & embarrassing me was completely unnecessary. Simply walking over & reexplaining the point of the tray would have been a better way of doing things. Not to mention, the CDC said last week you DO NOT get COVID from surfaces!
Mickaela
During my last visit I noticed one thing in particular. That being that the new doctor is rude, condescending and arrogant. So much so that his ego far outweighs his ability as an optometrist. I will never go back, especially for that reason. I highly suggest finding another physician because this one is not worth it. The technicians, I adore. Unfortunately, the young doctor is a jerk, regrettably so.
Victoria Pangaro
Extremely slow half the time the line is out the door. Very long wait times just to order something I ready have a prescription for. If possible do not come to this location unless you have all day. Very disappointed this is the 5th time in the past 2 months its been like this. Would give 0 stars but that’s not a choice.
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