Empire Visionworks

  3.5 – 35 reviews   • Optometrist

Visionworks is a leading optical retailer, with over 700 locations across 40 states and Washington, D.C. We are committed to providing you with a superior customer experience. Our stores offer a wide selection of glasses and contact lenses for men, women, and children. Known for high quality, we also offer the best value and selection in the industry. We carry designer and exclusive brands, including Ray-Ban. We also offer prescription sunglasses. We accept hundreds of vision insurance plans. Your FSA may also be used for an eye exam, prescription glasses and contact lenses. Dont forget to take care of your eyes. Our eye doctors offer eye exams for adults and children. We encourage you to schedule your annual exam today.

Located In: Plattsburgh Consumer Square

Health and Safety:  Mask required · Temperature check required · Staff wear masks · Staff get temperature checks · 

Hours

Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM
Friday9AM–7PM
Saturday9AM–6PM
SundayClosed
Monday9AM–7PM

Address and Contact Information

Address: 110 Consumer Square, Plattsburgh, NY 12901
Phone: (518) 562-0200
Website: https://locations.visionworks.com/ll/US/NY/Plattsburgh/110-Consumer-Square

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Review Summary

Laurie Claflin
Staff is very friendly and welcoming. Store very clean and organized.
Gary Bombard Jr.
The store is hospital clean and service is the best. The assistant store manager is a babe.
jordan Williams
Great people and great service and amazing prices highly recommended
Christina
I’ll be honest, I’ve only been here twice, and both times I thought might not have been a positive experience. Both times my appointment was messed up due to what I thought was miscommunication on their end. Could have been my fault, but they still got me in when I showed up anyway. Very professional and understanding.
Nicoal Donahue
Had an appointment back in December 2019.The appointment took way longer than it should have because the computer system they use kept going offline and they had trouble connecting to the doctor. Spent an hour staring at a blank screen in the exam room.Then 2 weeks ago I went in to order another pair of glasses as my pup chewed my first pair.The receipt said Promise date 8/29/2020I called the store today to see if they had come in yet, only to be told they weren’t in, and they were short staffed so even if they came in today they probably wouldn’t get to them.Why have a promise date if they are not going to keep it?I would never recommend the plattsburgh vision works.
Caitlin Turgeon
If I could give less than 1 star I would. Staff are abhorrent. They with hold vital information which is against the law. I will be filing a complaint with the better business bureau and FTC.
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